Student Success Quality Enhancement Associate Director

4 months ago

Greensboro, United States InsideHigherEd Full time
Position Number:

998147

Functional Title:

Student Success Quality Enhancement Associate Director

Position Type:

Administration - Staff

Position Eclass:

EP - EHRA 12 mo leave earning

University Information:

Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with nearly 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 1,100 faculty and 1,700 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit:

The mission of the Division of Student Success is to work in partnership with the University community to deliver high quality services to facilitate the recruitment, retention and graduation of a diverse student population and strive to provide service, leadership, and transitional student support for UNCG. The Division of Student Success is committed to designing, implementing, and providing the services necessary to promote student success throughout the entire student life cycle from day one to diploma. This division includes the offices of the Dean of Undergraduate Studies, University Advising, New Student Transitions & First Year Experience, Students First Office, Academic Achievement Center, TRiO Programs, UNCG Guarantee, GEAR UP UNCG, and the Multiliteracy Centers (Speaking Center, Writing Center, and Math Help Center).

Position Summary:

The Student Success Quality Enhancement Associate Director and provides strategic support and management of the University’s Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) Quality Enhancement Program (QEP) and other initiatives as it relates to student success. Working closely with the Division of Student Success and the Office of Assessment and Accreditation, the Associate Director manages documentation and reporting requirements and ensures alignment with SACSCOC QEP requirements. The Associate Director is responsible for assisting with the campus-wide implementation, promotion, and dissemination of QEP related materials to all relevant constituencies on and off campus.

The Associate Director reports directly to the Senior Director for New Student Transitions and First Year Experience and collaborates with administrators, campus-partners, faculty, and support staff to achieve and evaluate QEP program goals and objectives.

The Quality Enhancement Plan is an integral component of the SACSCOC reaffirmation of accreditation process and is derived from an institution’s ongoing comprehensive planning and evaluation processes. It reflects and affirms a commitment to enhance overall institutional quality and effectiveness by focusing on an issue that the institution considers important to improving student learning outcomes and/or student success. The QEP is a comprehensive decennial review to ensure that the university continues to meet standards of quality.

Minimum Qualifications:

  • Master’s degree from a four-year university or college, or a bachelor’s degree with an equivalent amount of education and experience, in the area higher education administration, educational research, academic assessment, or a related field
  • At least three years of professional experience in a college or university working within academic, student success, assessment or student affairs
  • Demonstrated ability to work collaboratively with different university constituencies, including faculty, staff, administrators, students, and alumni.
  • Demonstrated attention to detail and effective time management to meet deadlines.
  • Excellent communication, interpersonal, and problem-solving skills
  • Leadership skills that help others to understand and commit to the vision and goals of the university
  • Basic knowledge of technologies, including Excel, Word, presentation software, LMS systems, mass email platforms, social media platforms and management systems; and virtual program/webinar platforms
  • Be available and willing to work irregular office hours during certain times of the year
Additional Required Certifications, Licensures, and Certificates:

Valid NC Driver’s License

Preferred Qualifications:

  • Experience leading college or university QEP
  • Experience in large-scale programming planning, implementation, and evaluation
Recruitment Range:

Commensurate with education and experience

Org #-Department:

New Student Transition and FYE - 44601

Job Open Date:

07/31/2024

For Best Consideration Date:

08/15/2024

Open Until Filled:

Yes

FTE:

1.000

Type of Appointment:

Permanent

Number of Months per Year:

12

FLSA:

Exempt

Percentage Of Time:

35%

Key Responsibility:

Program Management

Essential Tasks:

  • Provide general oversight, development, and refinement of the QEP implementation, ensuring implementation is sustained through continuous input and participation from students, faculty, staff, and administration.
  • Manage the QEP budget, purchasing decisions and maintain all financial files and records.
  • Prepare and present annual QEP status reports for the QEP Steering Committee, QEP Student Advisory Committee, university leadership, and other relevant constituencies.
Percentage Of Time:

35%

Key Responsibility:

Outreach and Promotion

Essential Tasks:

  • Collaborate with a diverse committee composed of faculty members nominated by each dean of the Colleges and Schools, along with administrators and staff from relevant campus areas, including Institutional Research and the Office of Assessment, Accreditation, and Academic Program Planning.
  • Increase awareness of the QEP among students, faculty, and staff by creating marketing materials, organizing workshops and events, and actively engaging with the campus community to ensure widespread understanding and participation.
  • Encourage and support student involvement in the QEP by working closely with student leaders and organizations. Facilitate their active participation in QEP initiatives and empower them to take a leading role in promoting health and wellness on campus.
  • Seek opportunities for collaboration with local community organizations and external partners to broaden the reach and impact of the QEP. This includes organizing joint events, workshops, and community-based partnership initiatives to foster a culture of health and wellness both on and off campus.
Percentage Of Time:

20%

Key Responsibility:

Assessment and Data Analysis

Essential Tasks:

  • Establish an assessment framework to measure the impact of QEP efforts.
  • Analyze data on student health behaviors, outcomes, and needs to continuously improve and refine the QEP initiatives.
Percentage Of Time:

10%

Key Responsibility:

Special Projects

Essential Tasks:

  • Lead and oversee a range of initiatives aimed at fostering an environment conducive to the holistic development and achievement of our students.
  • Collaborate with relevant stakeholders to identify special projects that directly impact student success and address unique challenges faced by students.
Physical Effort:

Hand Movement-Repetitive Motions - F, Finger Dexterity - F, Reading - F, Writing - F, Hearing - F, Talking - F, Standing - O, Sitting - F, Walking - F, Lifting-0-30 lbs. - O

Work Environment:

Driving - Car/Truck - O, Inside - C, Overtime - O

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