Technical Specialist Expert

2 months ago

Raleigh, United States GovServicesHub Full time

Job Location:  Available to work Remote, Raleigh, NC.

 

Job Description:


Client is a seeking an experienced Epic HIM Analyst. Minimum of 3-year experience in Healthcare IT in an Epic Health Information Management (HIM) Analyst role.


Competency Model:

Business Acumen

  • Understands the organization's strategic goals and how department goals support the organization.
  • Seeks opportunities to extend and deepen learning of organization and area.
  • Shares new information and knowledge with others.
  • Be curious; question your assumptions when presented with an issue or question.
  • Self-motivated to research and learn new information and explore new options.
  • Seeks to maximize potential abilities and helps others.
  •  Follow instructions, written or oral.
  •  Adhere to all scheduling and attendance requirements.
  • Honesty, truthfulness, reliability, accountability
  •  Read, understand and apply regulations and policies.
  • Knowledge of relevant privacy regulations such as The Privacy Act, Freedom of Information Act and HIPPA law
  • Knowledge of revenue cycle billing, hospital billing, professional billing, and claims processing operations and workflows
  • Knowledge and understanding of third-party applications.
  •  Establishes professional working relationships.
  • Communicates verbally with team, departments, guests, and management.


Communication

  • Expresses oneself clearly in conversations, business writing and interactions with others.
  • Delivers oral and written communications that are impactful and persuasive to their intended audiences.
  • Demonstrates a high level of emotional intelligence in the face of conflict.
  • Responds to tickets and emails in a timely manner.
    Planning and Organizing
  • Manages and monitors time and resources effectively to complete assignments.
  • Utilizes resources and gets involvement from others where appropriate.
  • Shares information, materials, and time readily with others who need them

Teamwork

  • Encourages participation from all team members, regardless of role within organization; supports team members and customers.
  • Identifies and works through conflict that may derail the collaborative process.
  • Holds self and others accountable to create unifying goals and measure with peers.
  • Support NCDHHS analyst team through knowledge sharing and concise documentation.
  • Applies the knowledge of fundamental IT concepts.
  • Asks questions, diligently seeks and is receptive of guidance.
    Drive Change
  • Anticipates potential concerns/resistance to change and takes constructive steps to address them.
  • Encourages others to adopt new methods or technologies that add value or improve performance.
  • Keeps others focused on critical goals and deadlines through periods of change or ambiguity.
  • Be flexible and adopt new processes and methods.
  • Stay positive in attitude and actions.

Working Conditions:
Essential:
* May be required to work after hours or on weekends as needed
* Infrequent travel
* Pass pre-employment drug test

Responsibilities:

  • Analyzes, documents, and communicates business requirements for new system functionality and enhancements to existing functionality.
  • Test system changes to ensure that they meet business requirements and do not adversely impact other areas of the Epic system.
  • Acts as the primary support contact for the application's end-users.
  • Identifies issues that arise in their application areas and issues that impact other application teams and works to resolve them.
  • Guides workflow design, builds, tests the system, and analyzes other technical issues associated with Epic software.
  • Identifies, implements, completes integrated testing, and communicates requested changes to the Epic system.
  • Works with Epic representatives and end users to ensure the system meets the organization's business needs regarding the project deliverables and timeline.
  • Performs in-depth analysis of current and future workflows, data collection, report details, and other technical issues associated with the Epic EHR and designated third-party applications.
  • Partners with quality, operational, and business leaders on system design and optimization to meet quality, safety, financial, and efficiency needs.
  •  Collects requirements regarding potential system enhancements or new system implementation and prepares details of specifications needed; prioritizes and implements requested changes to the system.
  •  Investigates standardization and process improvement opportunities by rounding within revenue cycle areas while making build decisions.
  •  Validates that data is accurate and meets business requirements.
  • Completes integrated testing to test system changes in all Epic environments to ensure that they meet business requirements and do not adversely impact other areas of the system.
  • Troubleshoots and identifies root causes and documents problems of simple to medium complexity for assigned applications and systems.
  • Maintains data integrity and security for assigned applications and systems.
  • Develops system documentation as assigned per standards.
  • Develops communication-related education efforts for deployments, upgrades, optimizations, and other system changes as assigned.
  •  Stays current on Epic application releases and participates in upgrade planning and testing.
  • Participates in performance improvement activities to measure, assess and improve the quality of assigned work area


Requirements

Skills Set:

 

Skill

Required /Desired

Experience

Experience in lifecycle

Required

15 years

Must have experience with Epic HIM

Required

8 years

Must have work experience with analyzing, building, and testing HIM Applications. (Release of Information, Coding, Deficiency Tracking, and Identity)

Required

5 years

Minimum of five years of progressive revenue cycle/healthcare experience with demonstrated experience in Epic build.

Required

5 years

Ability to work in small groups under tight project deadlines

Required

4 years

Working closely with business and revenue cycle leaders around Epic workflow and to translate business needs Epic billing functionality

Required

4 years

Self-starter with demonstrated teamwork & communication skills

Required

4 years

Excellent communication and collaboration skills.

Required

4 years

Must have strong leadership and communication skills with the ability to effectively present information to clinical and business leaders

Required

4 years

Must possess Epic certification, HIM

Required

-

Bachelor’s degree or 8 years’ experience in directly related field

Required

-



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