Investigator, LP

Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Adidas, and Mitchell & Ness.

We currently operate 1,200+ locations domestically and 50+ internationally, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and numerous MLB teams. In recent years, Lids has built partnerships with iconic global brands including Marvel, Playboy, and the Harlem Globetrotters, and gained ambassadors like Justin Jefferson, Quavo, and Josephine Skriver – creating a community for both sports fans and fashion lovers.

The company is currently expanding with the goal of becoming the largest licensed brick-and-mortar sports retailer across the globe.

Loss Prevention Investigators conduct Loss Prevention investigations, physical inventories, and policy compliance audits.  Additional responsibilities include training field personnel on company LP policies, as well as, managing and using exception reporting and CCTV to help prevent fraud and theft.

• Audits store records and interviews employees to ensure recording of transactions and compliance with company policies and applicable laws.
• Conducts investigations into internal and external fraud, theft and policy violations.
• Monitors exception software to detect potential loss of assets via POS data.
• Examines store operating procedures for compliance with standard procedures and policies.
• Inspects store accounting systems to determine their efficiency and protective value.
• Assesses the proper accountability of assets by conducting inventory audits.
• Prepares and submits audit findings and makes recommendations to RD’s, DSM’s, HR and other appropriate personnel.
• Communicates with HR, DSM’s, RD’s and various authorities in conducting investigations.
• Conducts special studies for management, such as those required to discover mechanics of detected fraud and to develop controls for fraud prevention.
• Communicates with DSM’s with regards to compliance of store personnel with established company policies, procedures, and guidelines, including but not limited to company inventory, funds, and property.
• Supports and adheres to all company policies, procedures, and guidelines.
• Communicates with employees at all levels of the company.
• Provides excellent customer service as outlined in the LSG policy manual.
• Other duties as assigned.

• Four year degree in business or a related field, or two year degree in a related field, and at least one year of relevant experience; or equivalent combination of education and experience.
• Interview & Interrogation Certification coupled with a record of successful resolutions is advantageous.
• Competent knowledge of Microsoft Office applications (Word, PowerPoint, Excel).
• Competent knowledge of exception based reporting and case management systems is advantageous.
• Ability to develop a working knowledge of CCTV, alarm, and access systems.
• Proven ability to perform independently with minimal supervision.
• Strong interpersonal skills and the ability to communicate in a clear, audible, and grammatically correct manner.
• Ability to operate a keyboard as well as maneuver relative software programs.
• Ability to climb a ladder and work with arms overhead.
• Sufficient body mobility to accomplish essential functions; ability to stand for up to 80% of the work time; ability to bend, kneel, and stoop with relative ease.
• Viewing a computer screen for up to 60% of the work time.
• Operating a computer keyboard for up to 60% of the work time.
• Possess a valid driver’s license, valid auto insurance, and the ability to drive an automobile. 
• Ability and willingness to travel overnight for business purposes

• Director of Loss Prevention

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EEO Statement:
Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc., prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.

Notice to Applicants:
In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application, please email us at onboardingsupport@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address and is only for individuals seeking accommodation when applying for a career at Lids.

Req ID: 19558 

Location: Corporate Office