Information Technology Operations Manager

5 days ago


Harrisburg, United States Core BTS Full time

Title: IT Operations Manager – (Subcontract at a Core BTS Client)


Through Core BTS Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs. We help effectively match the right technology professional to their organization, recruiting for contract, contract-to-hire, and direct roles. Our client in (area/region) has an immediate need for a (job title). Please note that this is a (contract/contract to hire/direct hire) opportunity with our client and NOT with Core BTS.


Position Overview: The IT Operations Manager assists the Chief Technology Officer in managing the daily operations of the IT Department, ensuring the maintenance and operation of the company’s computer resources. This role involves compliance with regulatory policies, technical support, and coordination within the department.


Key Responsibilities:

  • System Monitoring and Maintenance: Oversee servers and computer systems, install upgrades, and address performance issues.
  • Technical Support: Provide level-III support and serve as the administrator for critical systems.
  • Policy Development: Develop and maintain departmental procedures and DR/BCP policies.
  • Staff Supervision: Manage IT staff, including hiring, training, performance management, and development.
  • Compliance and Reporting: Ensure compliance with regulatory requirements and maintain accurate records (SOX and FDIC).
  • Project Coordination: Analyze project timelines, coordinate new employee access, and manage system specifications.
  • Communication: Facilitate communication within the IT department and with other departments.


Qualifications:

  • Bachelor’s degree in a related field or equivalent work experience.
  • Minimum of five years of experience in related positions.



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