Customer Service Supervisor

4 weeks ago

Sarasota, United States Piedmont Airlines Full time

At Piedmont Airlines, our strength is the way we deliver industry leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Customer Service Supervisor. The primary responsibility of the position is to manage the operational activities of the department in accordance with established policies and procedures. The successful candidate will have excellent organizational skills, the ability to multitask, and the ability to work well with all levels of management and support staff. This position reports to the General Manager.

Essential Duties:

Coach and provide career development to the team

Correct non-compliant behavior and impose disciplinary action as required

Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines

Manage the operational activities of the department in accordance with established policies and procedures

Manage a staff of team members with varied duties

Administrative duties, including daily/weekly/monthly reports

Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems

Supervise, direct, and monitor personnel in the completion of their duties; adjust as necessary to ensure on-time performance and quality customer service

Drive motorized equipment

Provide support when employee absence affects the operation

Job Qualifications & Competencies:

Excellent organizational skills and ability to multi-task

Ability to work independently, set and meet own deadlines

Ability to work well with all levels of management and support staff

Able to defuse conflicts among team members

Familiarity with Microsoft Office Suite

Prior experience with internal controls processes for accountable items

Ability to work a flexible schedule

 Preferred Qualifications:

Previous airline management experience

Current Piedmont employee with a minimum six months of service

Knowledge of basic airport procedures and fundamental job requirements for gate and ramp agents

Extensive knowledge of QIK

Bachelor’s Degree in Aviation, Business, or related field

Work Environment:

Use of computers and other office equipment

Airport ramp environment, subject to varied weather conditions and elevated noise levels

All shifts including weekends, nights, holidays and/or irregular shifts

Physical Requirements:

Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs

Handle objects up to 70 pounds regularly, up to 100+ pounds occasionally, with assistance from co-workers or tools

Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

Starting Rate:

$15.00/Hourly - 26.00/Hourly (Based on locale and experience)

.

Job Application Deadline:

June 11, 2024

Please note: Application deadlines occur at midnight on the posted day. Please plan to have your application to us before 11:59pm the day before the posted deadline to ensure we receive it.

  • Builder Customer Service Rep

    1 month ago

    Sarasota, United States OPC Pest Service Full time

    Overview At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training needed to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next...

  • Builder Customer Service Rep

    4 weeks ago

    Sarasota, United States OPC Pest Service Full time

    Overview At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training needed to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next...

  • Service Supervisor

    1 month ago

    Sarasota, United States Certified Fleet Services Full time

    Job DescriptionJob DescriptionThe Service Supervisor at Certified Fleet Services plays a pivotal role in ensuring the efficient operation and growth of our service center. Leveraging deep expertise in the diesel industry, this role oversees the day-to-day activities of the service department while actively contributing to the professional development and...

  • Service Supervisor

    4 weeks ago

    Sarasota, United States Quarterra Group Full time

    **Our Company**: **Summary of Position**: The Service Supervisor will oversee and perform technical and mechanical work that ensures the interior and exterior of buildings, grounds, amenities, and common areas of the community meet the company’s standards for cleanliness, appearance, safety, and overall functionality by performing maintenance-related...

  • Service Supervisor

    2 weeks ago

    Sarasota, Florida, United States Quarterra Group Full time

    Our Company:Summary of Position:The Service Supervisor will oversee and perform technical and mechanical work that ensures the interior and exterior of buildings, grounds, amenities, and common areas of the community meet the company's standards for cleanliness, appearance, safety, and overall functionality by performing maintenance-related tasks.Principal...

  • Customer Service and Office Assistant

    4 weeks ago

    Sarasota, United States On-Time Pool Service, Inc. Full time

    Are you looking to be part of a high-performing and growing team at a family-oriented company filled with high-quality, respectful, and positive people? Does the uncertainty in the economy have you looking for something steady and recession-resistant? On-Time Pool Service, a growing pool company with nearly 900 weekly clients, is seeking a team-oriented...

  • Customer Service Lead

    2 weeks ago

    Sarasota, United States Burlington Stores Full time

    **LOCATION** 3943 Cattlemen Rd Sarasota FL US 34233 **Overview** If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a **Customer Service Lead** ! **Overview**: As the Part Time Customer Service Lead, under the guidance of the Assistant Store...

  • HVAC Service Supervisor

    1 month ago

    Sarasota, United States American Plumbing Heating and Cooling - Sarasota Full time

    Job DescriptionJob DescriptionAre you ready to level up your HVAC career and make your mark as an HVAC Service Supervisor? Look no further than American Plumbing Heating and Cooling! We're seeking a dynamic individual to join our team and take charge.Not only will you enjoy competitive pay ranging from $25 to $35 per hour, but you'll also thrive in...

  • HVAC Service Supervisor

    4 weeks ago

    Sarasota, United States American Plumbing Heating and Cooling - Sarasota Full time

    Job DescriptionJob DescriptionAre you ready to level up your HVAC career and make your mark as an HVAC Service Supervisor? Look no further than American Plumbing Heating and Cooling! We're seeking a dynamic individual to join our team and take charge.Not only will you enjoy competitive pay ranging from $25 to $35 per hour, but you'll also thrive in...

  • Builder Customer Service Rep

    1 month ago

    Sarasota, United States ORKIN, LLC Full time

    Overview At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training needed to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next...

  • Builder Customer Service Rep

    4 weeks ago

    Sarasota, United States ORKIN, LLC Full time

    Overview At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training needed to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next...

  • Customer Service Representative

    1 month ago

    Sarasota, United States Goodwill San Antonio Full time

    Job Description Customer Service Representative - 181005 **Description** **GET TO KNOW ALORICA** At Alorica, we only do one thing make lives better, one interaction at a time. Were a global leader in customer service and experience, serving the worlds biggest brands with tens of thousands of employees in hundreds of locations around the globe. **JOB...

  • Customer Service Representative

    4 weeks ago

    Sarasota, United States Goodwill San Antonio Full time

    Job Description Customer Service Representative - 181005 **Description** **GET TO KNOW ALORICA** At Alorica, we only do one thing make lives better, one interaction at a time. Were a global leader in customer service and experience, serving the worlds biggest brands with tens of thousands of employees in hundreds of locations around the globe. **JOB...

  • Customer Service

    3 weeks ago

    Sarasota, United States RANR Management Full time

    Job DescriptionJob DescriptionRANR Management is looking to expand into four more U.S. markets in the next quarter. We attribute our successes and growth to two ideals. The first is our innovative marketing and sales strategies, which not only boost market share but also bring more quality customers to our clients than any other revenue outlet. The second is...

  • In-office Customer Service Rep

    3 weeks ago

    Sarasota, United States Sutter's Quality Foods Full time

    **In-Office Customer Service Representative - Sutter’s Quality Foods** Sutter’s Quality Foods operates within the food service industry and is a premier dairy provider and and distributor of **Yoder's Southern Creamery ice cream! **At Sutter's, we provide excellent customer service, warehouse, manufacture and deliver products to restaurants, hotels,...

  • Auto Service Supervisor

    1 month ago

    Sarasota, United States BJ's Wholesale Club, Inc. Full time

    Full Time - Must have open availability and weekends required. The schedule will vary on days and times. Responsible for managing tire bay operations at the club level, managing tire sales, ensuring proper installation and repairs of tires, supervisi Supervisor, Service, Leadership, Operations, Team Member, Business, Retail, Grocery

  • Customer Service

    2 months ago

    Sarasota, United States PGT Innovations Full time

    ** Customer Service** **Job Category****:** Customer Service **Requisition Number****:** RECEP002799 Showing 1 location **Job Details** **Description** Reception Job Description * Answer incoming calls and set sales appointments using our script + Schedule appointment + Email and call to confirm appointment * Transfer calls when available and send email to...

  • Customer Service

    2 weeks ago

    Sarasota, United States PGT Innovations Full time

    ** Customer Service** **Job Category****:** Customer Service **Requisition Number****:** RECEP002799 Showing 1 location **Job Details** **Description** Reception Job Description * Answer incoming calls and set sales appointments using our script + Schedule appointment + Email and call to confirm appointment * Transfer calls when available and send email to...

  • Service Technician

    1 month ago

    Sarasota, United States Hobart Service Full time

    Job DescriptionJob DescriptionCompany DescriptionHobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions.  We have over 1,700 associates nationwide who serve as valued partners to our customers.  Our employees are dedicated to providing the best...

  • Service Technician

    4 weeks ago

    Sarasota, United States Hobart Service Full time

    Job DescriptionJob DescriptionCompany DescriptionHobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions.  We have over 1,700 associates nationwide who serve as valued partners to our customers.  Our employees are dedicated to providing the best...