Quality Control
2 weeks ago
The Mail Clerk delivers world-class customer service to mail recipient customers.
He or she checks, processes, and inventories the daily mail and parcels to 450+ customers. The associate will assign parcels to correct recipient, sorts, and placing mail into assigned P.O boxes. The associate at times will also complete a full inventory of existing parcels to ensure accuracy of accounting system, and contact customers requesting parcel pick up and associated fees.
The ideal candidate has previous shipping experience, excellent proof-reading skills and an attention to detail (is crucial), some computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.
He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
- Time/date stamp all incoming/packages.
- Checks in inventory
- Sort and collate incoming and outgoing mail.
- Sign for parcels & register mail.
- Contacts customers to arrange parcel pick up
- Helps with other Center functions as needed, which can include hand mail to customers, receiving parcels.
- Performs other duties as assigned, not limited too, shipping, collecting fees from customers, faxing, copying, scanning, and printing
QUALIFICATIONS
- High school diploma or GED required
- Strong proof-reading skills
- Detail-oriented, organized, and able to multi-task
- Prompt, reliable, and responsible
- Able to lift 40+ pounds
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