Utility Billing Specialist

4 weeks ago

Orlando, United States University of Central Florida Full time

The Opportunity :

Join our dynamic Utilities and Engineering team as a Utility Billing Specialist, performing skilled specialized duties in assisting the Manager of Utilities Smart Infrastructure in meeting unit and division goals. You'll manage utility billing collection, processing, generation, and quality assurance for revenue recovery, audit, analysis, and support for complex accounts across multiple campuses. Your role is vital in providing all university-related utility billing data to internal and external stakeholders for utility operations, production, project support, engineering, state reporting, sustainability, and consistent reliable utility data overall.

For additional information, please visit .

Responsibilities:

Manage weekly utility billing and export critical, time-sensitive billing files to the Workday system for invoicing customers.

Handle all utility provider billing data received from automatic imports and manual entry of complex summary bills. Coordinate all university-related utility provider accounts and account changes, additions, or cancellations.

Maintain complex system setup of utility production plant meters to ensure expected results for each commodity. Create and update all accounts, including complex chargeback accounts, virtual accounts, and split allocation accounts.

Troubleshoot billing failures, review anomalies found during utility bill processing, and perform complex billing estimates and credits based on historical usage patterns.

Schedule and manage the upload/download of all monthly meter readings and generate work orders for any failed meters or maintenance-related issues found during the billing process.

Perform quality assurance and analysis of read data for daily operations, analyzing and evaluating outlier bills, and creating billing adjustments as needed.

Execute and maintain existing bill capture workflow, coordinate with vendors for setup of bill capture automation, and obtain missing bills not posted to online service accounts.

Conduct research and analysis of historical data collected for various stakeholders and produce utility production reports, KPI/KVI report updates, and analytic reports for utilities operation and compliance requirements.

Manage share drive file storage for all UES Metering needs, process weekly charges to field work orders, and create and submit all UES Metering unit-level requisitions, purchase orders, and spend authorizations as required.

Minimum Qualifications :

Bachelor's or Master's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.

Preferred Qualifications :

General understanding of Energy/Units and General Utilities knowledge.

Experience in Workday use/functionality.

Proficiency with MS Office, with medium-to-advanced Excel skills (including pivot tables and charts, conditional functions/statements).

Competency with the use of 10-key.

Familiarity and understanding of general maintenance and utility-related terms and nomenclature.

Additional Application Materials Required:

Two (2) professional references from current or previous supervisor/manager.

Copy of unofficial college transcript (if applicable).

Special Instructions to the Applicants:

Position requires a valid Class E driver’s license. This position may involve driving to various locations on and off campus to conduct University business.

If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.

Classification Title: Data Analyst II

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks UCF offers:

Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 

Paid time off, including annual and sick time off and paid holidays

Retirement savings options 

Employee discounts, including tickets to many Orlando attractions 

Education assistance 

Flexible work environment 

And more…For more benefits information, view the UCF Employee Benefits Guide .

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

#LI-TP1

#LI-ONSITE

Department

Facilities and Safety F&S - Utilities and Energy Services

Work Schedule

Monday – Friday, 8:00 AM to 5:00 PM

Type of Appointment

Regular

Expected Salary

$56,030.00 to $62,334.00

Job Posting End Date

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