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Process Design Consultant II

2 months ago

New York, United States Bank of America Full time

Description

:
This job is responsible for analyzing processes, documenting business case opportunities, and implementing process improvement/transformation initiatives in support of Operational Excellence objectives. Key responsibilities include executing on change initiatives which may result in breakthrough cost efficiencies, quality, productivity, and risk mitigation. Job expectations include working with business leaders and subject matter experts, ensuring collaboration and transparency across integrated business and technology teams, and driving execution of solutions within the budget and timeline.

Become a member of the team transforming the way Bank of America delivers commercial credit. This role is part of the Enterprise Credit Analytics and Transformation Strategy (ECATS) team with a focus on designing credit processes and platforms to enable onboarding to target state platforms and tools. The Process Design Consultant partners with business subject matter experts, Product Owners/Managers, Change Management, and Technology to perform current state assessments, business requirements gathering, and target state design.

Responsibilities:

• Implements moderately complex solutions to address issues and risks, optimize efficiency, reduce variability, and improve controls, quality, and sustainability

• Works directly with Line of Business partners to gather information needed to identify and implement solutions that resolve critical business challenges and opportunities

• Establishes and implements a model for continuous process improvement by applying process engineering best practices and delivering reusable technology solutions

• Leverages analytics and critical thinking to solve complex business problems and translate issues into structured design-oriented solutions with clearly defined business case benefits

• Leads the development of enterprise change management deliverables for material projects including project charters, Suppliers, Inputs, Outputs, and Customers (SIPOC), Responsible, Accountable, Consulted, and Informed (RACI) process maps, risk assessments, control plans, and related artifacts

Skills:
• Reporting
• Continuous Improvement
• Process Design
• Process Simplification
• Change Management
• Program Management
• Process Performance Measurement
• Business Process Analysis
• Critical Thinking
• Strategic Thinking
• Scenario Planning and Analysis
• Process Effectiveness
• Conflict Management
• Decision Making
 

Required Qualifications:

• 5+ years experience in Financial Services industry

• Experience in a Credit, Credit Operations, Transformation / Strategy, or Process Design role
• Interest in learning new platforms and technologies
 

Desired Qualifications:

• Proficient in Excel, PowerPoint, and Visio
• Familiarity with Agile software development process
• 10+ years experience in Financial Services Industry
• Understanding of Commercial Credit platforms and processes
• Experience leading Transformation / Change initiatives and influencing stakeholders
 

Shift:

1st shift (United States of America)

Hours Per Week: 

40