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Patient Access Counselor

4 months ago

Petersburg, United States Poplar Springs Hospital Full time

Job Description

Responsibilities

Poplar Springs Hospital is a bed acute care and residential facility. For more than years Poplar Springs Hospital has been guided by its mission of helping those who need the full continuum of behavioral health services. Our facility offers behavioral and psychological treatment for adults and adolescents through our acute programs, adolescent residential programs, as well as programs for active duty military. Poplar Springs Hospital is located in Petersburg, Virginia, minutes south of Richmond and minutes north of North Carolina. Situated on acres, our serene, nature-like setting offers our patients a sense of calm and peace. We offer families hope through a nurturing environment for adults and adolescents to flourish in their environment. 

Much more online at:

We have a new opening for a Patient Access Counselor. The Counselor is responsible for providing service to a variety of customer groups, including but not limited to: physicians, allied health professionals, hospital emergency departments, community services boards, convenience care centers, other health care providers, schools, social service and mental health agencies, police, courts, employers and the public at large. The Counselor will be responsible for the call management process, including but not limited to: call sheet completion and data entry. The Counselor will be responsible for review of initial clinical and medical documentation, and determining financial eligibility for referral acceptance. The Counselor will conduct initial psychiatric or chemical dependency assessments, provide crisis intervention, professional advice and assistance with disposition of a psychiatric or CD problem or situation, which may or may not include admission to any Poplar Springs Program. The Counselor will complete initial insurance authorization upon admission with all associated insurance providers. The Counselor will be responsible for accurate bed board management. The Counselor will be knowledgeable and provider referral case management for referrals requiring least restrictive services. The Counselor will be responsible for following the admissions process, including but not limited to: patient wanding and searches, obtaining vitals, consents, and completing patient inventory. Perform other dutes as assigned.

Benefit Highlights:

Challenging and rewarding work environment Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plan (K) with company match and discounted stock plan SoFi Student Loan Refinancing Program Career development opportunities within UHS and its + Subsidiaries Retention Bonus Program (if applicable) Loan Forgiveness Program (if applicable)

As one of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune corporation, annual revenues totaled over $.6 billion in 0. In 1, UHS was again recognized as one of the World's Most Admired Companies by Fortune; in 0, UHS ranked # on the Fortune and listed # in Forbes ranking of U.S. Largest Public Companies. With its headquarters in King of Prussia, PA, UHS has , employees and through its subsidiaries operates acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in U.S. states, Washington D.C., Puerto Rico and the United Kingdom.


Qualifications

Licensure/Certification/Registration:

Clinical Licensure in Commonwealth preferred or license eligibleCPR Preferred (offered on-site)Handle With Care Preferred (offered on-site)

Education/Experience:

MS degree required in counseling, psychology or related social services field.Minimum of two years experience in direct patient care preferred.Must have course work, training, and/or experience in patient population of assigned program (adult/adolescent), and must demonstrate developing technical and managerial competence in position responsibilities.

General Requirements:

Must be at least years of age per Commonwealth of Virginia Interdepartmental Regulation of Children’s Residential Facilities. (VAC--, pg. )Must have patience, tact, and a cheerful disposition and enthusiasm.Good communication skills; must be able to read, write, speak, and understand the English language.Basic clerical skills, basic experience with office equipment (telephone, copy machine, fax, etc.)Experience with Microsoft Office Software (Word, Excel, PowerPoint, Outlook, etc.)Ability to understand and carry out oral and written instructions.Ability to problem solve and accept feedback when circumstances warrant such actions.Willingness to interact with patients with varying levels of cognitive functioning.