Financial Counselor I

2 weeks ago


St Petersburg, United States Bayfront Health Full time
{"title": "Financial Counselor I", "content": "Job Summary

At Bayfront Health, we are seeking a skilled Financial Counselor I to join our team. As a Financial Counselor I, you will play a critical role in ensuring that patients and their families receive exceptional financial services.

Key Responsibilities
  • Provide financial counseling and education to patients and their families, ensuring they understand their financial obligations and options.
  • Efficiently and accurately gather and input patient/guarantor demographic and financial information.
  • Communicate effectively with patients, families, and healthcare teams to ensure seamless financial services.
  • Verify benefits and obtain necessary authorizations from payers.
  • Collect co-pays, deductibles, and self-pay portions due from patients.
  • Document authorization and benefit information in registration systems.
  • Assemble patient records and obtain copies of relevant documents.
  • Exhibit competency in the use of registration systems, electronic verification tools, and web-based resources.
  • Follow Patient Financial Services policies and procedures.
Requirements
  • Two (2) years of experience in a financial, business office, or customer service environment.
  • Proficient in Windows Microsoft Office-based products (Word, Excel, PowerPoint).
  • Typing proficiency.
  • One (1) year PC/Windows experience.
Education/Training
  • High School or equivalent.
  • Must complete Patient Financial Services Orientation program and annual educational requirements.
", "lang_code": "en-US"}
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