Patient Access Coordinator

2 weeks ago


Petersburg, United States Ensemble Health Partners Full time
Job Summary

We are seeking a highly skilled Patient Access Specialist to join our team at Ensemble Health Partners. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient flow of patient admissions, while providing exceptional customer service to our patients and their families.

Key Responsibilities
  • Assign accurate Medical Record Numbers (MRNs) and complete medical necessity/compliance checks
  • Collect and process patient insurance information, physician orders, and other relevant documentation
  • Operate the telephone switchboard to relay incoming, outgoing, and inter-office calls
  • Provide excellent customer service, responding to patient inquiries and resolving issues in a timely and professional manner
  • Conduct quality audits and reporting to ensure accurate and timely processing of patient accounts
Requirements
  • 1+ years of customer service experience
  • High School Diploma/GED required
  • Certified Revenue Cycle Representative (CRCR) certification required within 9 months of hire
What We Offer
  • Bonus incentives and paid certifications
  • Tuition reimbursement and comprehensive benefits package
  • Opportunities for career advancement and professional growth

Ensemble Health Partners is an equal employment opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. We offer a comprehensive benefits package, opportunities for career advancement, and a supportive work environment that values diversity and inclusion.



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