Parts Correspondent

Found in: Talent US C2 - 7 days ago


Addison, United States The Raymond Corporation Full time

Job Description

A Parts Correspondent is responsible for managing inventory and fulfilling parts orders.

Their duties include:

Order Processing: Receiving and processing parts orders from customers, or internal departments.

Communication: Liaising with suppliers, vendors, and internal teams to ensure timely delivery of parts and resolve any issues with orders.

Customer Service: Providing assistance to customers regarding parts inquiries, availability, and pricing.

Documentation: Keeping detailed records of transactions, shipments, and inventory using computerized systems or databases.

Problem Solving: Addressing discrepancies, shortages, or damaged parts promptly and finding solutions to meet customer needs.

Research: Staying informed about new parts, suppliers, and industry trends to recommend improvements in processes or cost-saving measures.

Safety: Adhering to safety protocols and guidelines when handling and storing parts to prevent accidents or damage.

Overall, a parts correspondent plays a crucial role in ensuring efficient operations by managing the flow of parts and maintaining high standards of customer service and inventory control.

Why apply?

Competitive hourly rate and compensated for on-call Monday-Friday work week - occasional weekend

You'll also receive...

Full benefits package 401k with company matching Holidays and Paid Time Off

If you have ANY of the following... let's talk

Min. one year customer service experience Savvy internet research skills Intermediate Microsoft Outlook experience

Great attitude working with customers and teams

Malin is an Equal Opportunity Employer -- M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Requirements


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