Tech Support Specialist

4 weeks ago


Secaucus, United States Sunrise Systems Full time

Contract duration: 6 months

Job location: Secaucus, NJ 07094


Job description:

  • This is a customer support role - to manage Jira tickets.
  • Manage the external customer tickets in Jira.
  • Communicate with clients in a professional manner to obtain additional information when necessary.
  • Monitor and update the status of tickets as required.
  • Maintain accurate documentation of all tickets processed.




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