Brand Specialist

4 weeks ago


Secaucus, United States The RealReal Full time

Our Authentication Centers (warehouses) are where the magic happens The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As a Brand Specialist, you will play a part in driving business operations forward by maximizing the product pipeline through auditing rejected items and finding covetable pieces which add value to our business If you are a self-motivated individual who thrives in a fast-paced, production-driven, team environment, this could be the perfect match

What You Get To Do Everyday

  • Work as a team to review all rejections within the inbound pipeline while meeting daily and monthly SLAs and save goals
  • Identify items using fashion and trend knowledge along with TRR brand and condition standards to find covetable items with high saleability potential within product rejections
  • Clean and process products that can be re-added to our pipeline
  • Scan products into proper locations and ensure delivery to designated staging areas
  • Maintain neat, organized, and clearly signed, labeled & dated work and staging areas
  • Research, input designer requests, and update brand codes in our system
  • Support Fashion Product Receivers by answering questions, participating in team huddles, and lending impactful feedback and guidance both 1:1 and in group settings; Act as go-to brand and condition standard acceptance expert
  • Maintain continuous, open communication with the Receiving leadership, Training, Merchandising, and Authentication teams
  • Complete daily/weekly email recaps, monitor team specific reporting, identify and proactively communicate opportunities to leadership and help strategize on solutions
  • Attend and participate in all scheduled brand and merchandising meetings
  • Support the Receiving team, which may include but is not limited to, processing consignments, saving items, auditing Receivers, gathering examples, participating in assessment creation, or other assigned projects or tasks as needed

What You Bring To The Role

Minimum Requirements:

  • 1+ year of experience in a luxury fashion environment
  • Extensive knowledge and awareness of current fashion trends and brands
  • General computer proficiency with the ability to learn new technology quickly
  • Strong research skills and understanding of fashion collection information
  • Ability to analyze data and provide feedback to peers and leadership
  • Excellent verbal and written communication skills
  • Ability to prioritize tasks and stay organized in high volume, fast- paced environment
  • Highly motivated with ability to work independently and with a sense of urgency
  • A positive, can-do attitude with a team oriented mindset
  • Ability to adapt in a dynamic work environment and balance multiple competing priorities
  • Comfortable working cross functionally and communicating to groups of all sizes

Preferred Requirements:

  • Knowledge of vintage and archival fashion

The expected hourly rate for this role is $20.00 - $23.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidates skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRRs total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

GHR8997 #LI-SM15 #LI-Onsite

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