Associate Clinical Specialist, Pain Interventions

4 weeks ago

Traverse City, United States Medtronic Full time
Careers that Change Lives Bring your talents to an industry leader in medical technology and healthcare solutions – we’re a market leader and growing every day. You can be proud to sell medical technologies that are rooted in our long history of mission-driven innovation. Our expanding portfolio delivers measurable clinical and economic value – and opens doors. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare. Join us for a career in sales that changes lives. A Day in the Life At Medtronic, the Associate Clinical Specialist, supports the Neuromodulation Pain and Target Drug Delivery Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education. This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district. Responsibilities may include the following and other duties may be assigned: Represents Medtronic during surgical procedures (trials, implants, revisions) by ensuring access to all necessary equipment and products required for the case, device selection, programming, implantation and testing of all device systems Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products Provides clinical support in surgeries, re-programmings, trouble-shooting and follow ups in hospitals and clinics Responds promptly and appropriately to technical inquiries by customers, patients, and colleagues Maintains a working knowledge of competitive products Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies - this is achieved by coordinating: one on one teaching sessions, formal in-service education programs, seminars and/or outside symposia Assists Management and Sales Training department in education/training of new employees in the district Complies with required event reporting and documentation utilizing Medtronic technology tools Accountable to place an order with customer service for pending purchase orders and product replacement and is responsible for working with materials management to collect POs for cases covered within the territory/district Responsible for managing inventory provided for case coverage, Including: timely transactions when product is used, sold or transferred, maintaining a required level of cycle count accuracy, executing product retrievals as instructed, turning over inventory in a reasonable time frame, not implanting expired product or product that is on hold Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level Partners with sales representatives to achieve business goals set forth within the territory/district and documents quarterly activities utilizing provided business tool(s) Visits accounts to replenish literature and establishes/maintains relationships with office staff Mentors Associate Clinical Specialists Ability to effectively use a mobile phone, IPAD and PC Ability to manage personal expenses and budget effectively Ensures personal understanding of all quality policy/system items that are personally applicable Follows all work/quality procedures to ensure quality system compliance and high quality work Must Have: Minimum Requirements A High School Diploma or GED with a minimum 4 years of clinical or medical sales experience; or An Associate’s Degree with a minimum 2 years of clinical or medical sales experience; or A Bachelor’s degree Nice to Have Bachelor's degree in a health care related field Master’s degree Registered nurse or HCP with experience in a sterile environment Clinical experience with implantable neurological products and patient care Experience in servicing medical personnel on product use Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care Understands basic reimbursement and healthcare environment Excellent organizational skills and ability to work under pressure

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