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Senior Clinical Specialist, Pain Interventions
4 months ago
Business Description:
Our vision is to become the undisputed world leader in Neuromodulation, improving patient lives through innovative solutions. Our therapies span the care continuum; from early interventional procedures to implantable surgical technologies that relieve pain, restore function and improve lives for our patients.
We're committed to applying clinical and economic evidence and integrated technologies to our unmatched portfolio of therapies to develop healthcare solutions that increase patient access, improve the efficiency of procedures and deliver successful patient outcomes.
The Neuromodulation Operating Unit offers solutions — from early interventional procedures to implantable surgical technologies — that treat chronic pain as well as pain from spinal fractures, cancer, and severe spasticity.
Our key Interventional Pain therapies include: Balloon Kyphoplasty, Vertebroplasty, and Radiofrequency Ablation
to learn more about our Balloon Kyphoplasty products.
to learn more about our Vertebroplasty products.
to learn more about our Radiofrequency Ablation products.
Our key Pain Therapies include: Spinal Cord Stimulation, Drug infusion systems for chronic pain, severe spasticity, RF Nerve Ablation.
to learn more about products.
A Day in the Life:
At Medtronic, the Senior Clinical Specialist, supports the Neuromodulation Pain, Target Drug Delivery and Interventional Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education. This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district.
This is a field based role.
Responsibilities may include the following and other duties may be assigned:
Represents Medtronic during surgical procedures (trials, implants, revisions) by ensuring access to all necessary equipment and products required for the case, device selection, programming, implantation and testing of all device systems Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products Provides clinical support in surgeries, re-programmings, trouble-shooting and follow ups in hospitals and clinics Responds promptly and appropriately to technical inquiries by customers, patients, and colleagues Maintains a working knowledge of competitive products Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies - this is achieved by coordinating: one on one teaching sessions, formal in-service education programs, seminars and/or outside symposia Assists Management and Sales Training department in education/training of new employees in the district Complies with required event reporting and documentation utilizing Medtronic technology tools Accountable to place an order with customer service for pending purchase orders and product replacement and is responsible for working with materials management to collect POs for cases covered within the territory/district Responsible for managing inventory provided for case coverage, Including: timely transactions when product is used, sold or transferred, maintaining a required level of cycle count accuracy, executing product retrievals as instructed, turning over inventory in a reasonable time frame, not implanting expired product or product that is on hold Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level Partners with sales representatives to achieve business goals set forth within the territory/district and documents quarterly activities utilizing provided business tool(s) Visits accounts to replenish literature and establishes/maintains relationships with office staff Mentors Associate Clinical Specialists Ability to effectively use a mobile phone, IPAD and PC Ability to manage personal expenses and budget effectively Ensures personal understanding of all quality policy/system items that are personally applicable Follows all work/quality procedures to ensure quality system compliance and high quality work The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
To learn more about Inclusion & Diversity at Medtronic
Must Have: Minimum Requirements To be considered for this role, please ensure the minimum requirements are evident in your applicant profile. A High School Diploma or GED with a minimum of 8 years of clinical or medical sales experience; or An Associate Degree with a minimum of 6 years of clinical or medical sales experience; or A Bachelor’s degree with a minimum of 4 years of clinical or medical sales experience.Nice to Have:
Bachelor's degree in a health care related field Master’s degree Registered nurse or HCP with experience in a sterile environment Clinical experience with implantable neurological products and patient care Experience in servicing medical personnel on product use Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care Understands basic reimbursement and healthcare environment Excellent organizational skills and ability to work under pressure Bilingual (Spanish, English)