Healthcare Performance Improvement Consulting Senior Manager

Description

Healthcare Performance Improvement Consulting Senior Manager

Joining our Healthcare Consulting practice is an opportunity to help clients improve their healthcare operations, performance, competitiveness, and move forward in this a dynamic changing world. From day one of your career, you will assist our clients to understand and respond to business issues and opportunities, make critical business decisions, transform their business, and improve performance. We enable an entrepreneurial and innovative environment for you to grow, collaborate, and deliver transformative consulting services and to develop deeply specialized skill sets demanded in today’s market.
Crowe professionals take pride in providing leading edge industry strategies and best practices with the goal of assisting our clients win their battle for customers and grow in a profitable manner.

Our Healthcare practice’s Performance Improvement team is looking for a Senior Manager with the following background:

Extensive Acute and Ambulatory industry knowledge and experience; ranging from business strategy to organizational structure to clinical operations and business and clinical applications supporting both business and clinical requirements

Significant expertise and experience in at least one or more of the following types of healthcare organization and functional areas of a IDN’s, Academic Medicine, Rural Healthcare Ambulatory Specialty Health organization: Patient Engagement, Information Technology, Process and AI Automation, Data Informatics, Human Resources Resource Management, Supply Chain Management and Asset Management, and/or Accounting / Finance and Treasury Management

Experience with leading and participating in strategic initiatives such as mergers, reorganizations, technology optimization and deployment, or other major initiatives at healthcare organizations

Experience in cultivating, building, establishing, and maintaining strong business relationships within a company and with outside vendors and business partners

Day-to-day oversight and management of a department, unit or team including responsibility for its operations

Supervise, coach, and train/develop the skills and abilities of assigned junior-level associates 

Experience preparing project plans to include the detailed approach to the performance of projects and initiatives

Responsibilities include:

Develop, foster, build, and maintain strong business relationships with industry professionals in Healthcare institutions, with core and strategic vendors alliances and other providers to Healthcare organizations, and with industry association leaders, and with other Crowe professionals

Lead and/or support the regular identification of new business opportunities at potential new Healthcare clients and with existing Healthcare clients

Lead and/ or support a steady pipeline of new business or proposal projects working collaboratively with other Crowe professionals, maintaining and updating the Crowe CRM platform, and informing Crowe professionals regarding the status and progress of all such opportunities

Lead and /or support the drafting, coordination, finalization, and delivery of proposals

Lead and/ or support the drafting, coordination, finalization, and reaching final agreement in our engagement letters with the client for new projects and maintaining and updating all such engagement letters in the Crowe Contract Management System

Able to operate effectively on fast-paced projects taking leadership roles, without much supervision, but seeking guidance, input, and collaboration, facilitated in a team atmosphere to accomplish client service deliverables or internal project goals on-time and on-budget

Build and maintain strong client relationships and deliver the agreed-upon services and deliverables in accordance with the expectations of the client and Crowe

Monitor client expectations and manage deliverables for all assigned clients as needed

Plan the detailed approach to the execution and performance of projects and engagements where you are assigned

Prepare and present high-quality deliverables on your assignments

Work collaboratively with engagement leadership and have the ability to be fully responsible for the engagement work product and performance on your assignments

Estimate, track, manage, and control the professional fees, costs and expenses determined to be required and incurred on assigned projects

Positively represent Crowe in your community, to businesses, and the broader Healthcare community

Directly assist the Crowe leadership team with development of consulting products and services and development of promotional materials

Maintain the highest degree of professional ethics and integrity when working with, networking and delivering services to clients and with other businesses

Assist the team in sourcing talented professionals

Lead the drafting and regular delivery of articles and presentations regarding the Healthcare industry and related business topics

Actively participate in local, regional, and national Healthcare associations (attending at least four association events annually)

Obtain a minimum of 40 hours annually of professional education in Health-related or business-related areas (and the required annual training to maintain your certification)

Attend all Crowe consulting team meetings, to the extent reasonably available, digitally or in person

Crowe professionals take pride in being a thought-leader in the industry, recognized as industry experts, and providing leading edge industry practices with the goal of assisting clients achieve their business objectives and improve their business performance all while handling all the other duties assigned by Crowe.

Required Qualifications:

Bachelor’s Degree

Advanced Degree – MPH, MBA or equivalent experience

Professional certification, such as Project Management, Lean Six Sigma, CPA, HFMA, or other business certification

Self-starting, self-motivated, energetic, and requires limited day-to-day oversight

Demonstrated leadership and management responsibilities

Work independently of others

Highly proficient in all Microsoft applications

Public speaking and article/blogging capabilities are highly desired

12+ years in the Healthcare services industry

7+ years in leading and managing departments, units, team, and large projects

Experience in hiring, managing, and mentoring junior staff members

Demonstrated ability to achieve business development goals

Executive presence, and ability to present/communicate with all levels of an organization

Overtime is expected for internal and external projects, client proposals and deliverables, travel to/from client locations, and for professional development purposes

This position requires a minimum of 30% travel

#LI-Hybrid

Our Benefits:

At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you

How You Can Grow:

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper