Manager, Americas Order Fulfillment

3 months ago

Austin, United States Aviat Networks Full time

Are you looking for an exciting opportunity working for a Global Technology Leader?

At Aviat Networks, we take great pride in hiring a workforce that is committed to supporting and strengthening our values and attributes. If you are a results-oriented, customer centric and innovative thinker who also takes pride in personal and professional integrity, Aviat Networks is the ideal next step in your career. We are looking for people who love to solve problems, enjoy change, and know how to have fun so come and join a dynamic team that strives to bring communications to the world.

Aviat Networks is the world’s largest independent supplier of wireless transmission systems. We are recognized worldwide for cutting-edge 5G, backhaul, networking solutions and services. Customers in more than 135 countries depend on Aviat Networks to build, expand, and upgrade their voice, data, and video solutions

This position plays a key role in the Operational Management team in developing and implementing internal strategies, objectives, and goals for the Management of Accounts within the Operations Fulfilment organization. This position partners with Sales, Supply Chain & Logistics to provide responsive customer support and develop plans to address customer related business needs and challenges.


 Responsibilities:
 

Manages account requirements and order fulfilment processes. Develops internal/external relationships resulting in high levels of performance. Acts as the primary point of contact for the customer escalations for operational issues and for driving the issue to resolution. Develops a direct relationships with the customer; responsible for sponsoring the Aviat Networks brand within the customer's organization and for acting as the customers champions within Aviat Networks. Conducts and facilitates recurring calls with Key customers operations and the Aviat Networks team to review each order and its progress. Discusses pending shipments and specific delivery requirements Ensures that On Time In Full delivery does not fall below 92% on all orders and publishes monthly tracking reports Acts as a liaison with Sales & Territory Managers and when required, provides updates on account statuses. Manages a department of 5+ OF planners Manages the team to track customer request dates & works with the operations team for orders to ensure there are no slippages, liaising with the customer to advise of timings and if required amended shipping dates Manage the team to ensure OEM drop shipments are managed with site delivery instructions Manage the team to ensure Contractual terms & conditions are understood and complied Tracks and executes orders making sure revenue goals are achieved and margins maximized  Attend weekly MGMT revenue call as key contributor for Operations to confirm equipment revenue #’s and identify and risks/ misses Works with Logistics to ensure all post manufacturing lead times are maintained Actively involved with Carrier selection/ RFP’s for material transportation Works jointly with sales on new opportunities \ quotes \ Advanced Sales Orders Oversees sales order changes and manage customer expectations of these changes Oversees production of weekly status reports to the Customer Manages the team to work with customer to ensure logistics movements are agreed and discussed up front to include providing inspection requirements, weights and dims ahead of time so that we can better plan the logistical movement, ensure shipment method matches LC \ Contract and Inco terms Coordinates Systems Integration testing and customer Field Acceptance Testing requirements Other duties as assigned.

Qualifications & Competencies:

Bachelor's Degree in Business, Engineering, or related field preferred. Minimum 3 years’ experience in a professional sales support, order management or customer service role preferably in a high tech industry. Excellent communication and negotiation skills. Outstanding interpersonal skills. Extremely organized and detail oriented with excellent follow-up. Excellent project management skills. Proficient in PC applications including MS Word, Excel, PowerPoint, and Access. Requires on-site support in Austin, TX during each quarter end. This position may require up to 10% travel in order to carry out duties of the role.

  • Order Fulfillment Manager, Americas

    5 days ago

    Austin, Texas, United States Aviat Networks Full time

    About the Role:Aviat Networks is seeking a highly skilled Operations Manager to join our team in the Americas region. As a key member of our Operational Management team, you will play a critical role in developing and implementing internal strategies, objectives, and goals for the Management of Accounts within the Operations Fulfilment organization.Key...

  • Operations Manager, Americas Order Fulfillment

    5 days ago

    Austin, Texas, United States Aviat Networks Full time

    About the Role:Aviat Networks is seeking a highly skilled Operations Manager to join our team in the Americas region. As a key member of our Operational Management team, you will play a critical role in developing and implementing internal strategies, objectives, and goals for the Management of Accounts within the Operations Fulfilment organization.Key...

  • Operations Manager, Americas Order Fulfillment

    1 week ago

    Austin, Texas, United States Aviat Networks Full time

    About Aviat NetworksAviat Networks is a leading provider of wireless transmission systems, recognized worldwide for cutting-edge 5G, backhaul, and networking solutions and services. Our customers in over 135 countries rely on us to build, expand, and upgrade their voice, data, and video solutions.Job SummaryWe are seeking an experienced Operations Manager to...

  • Americas Order Fulfillment Operations Lead

    5 days ago

    Austin, Texas, United States Aviat Networks Full time

    About the RoleAviat Networks is seeking a highly skilled Operations Manager to join our team in the Americas region. As a key member of our Operational Management team, you will play a critical role in developing and implementing internal strategies, objectives, and goals for the Management of Accounts within the Operations Fulfilment organization.Key...

  • Order Fulfillment Specialist

    2 weeks ago

    Austin, Texas, United States Austin Staffing, Inc Full time

    Job OverviewWe are looking for dedicated Order Fulfillment Specialists to become part of our expanding fulfillment team at Austin Staffing, Inc. This role is essential in ensuring that our merchandise is picked, packed, and shipped with precision and efficiency.Position SummaryAs an Order Fulfillment Specialist, you will be responsible for managing inventory...

  • Order Fulfillment Specialist

    2 weeks ago

    Austin, Texas, United States The HT Group Full time

    Location: AustinType: ContractJob #: 18863Salary: $22.00 USDThe HT Group is collaborating with a rapidly expanding brand in the outdoor sector, seeking a Customer Fulfillment Coordinator who is dedicated to delivering exceptional customer support while demonstrating meticulous attention to detail and strong communication abilities. This role involves...

  • Order Fulfillment Planner

    3 months ago

    Austin, United States AVIAT US INC Full time

    Job DescriptionJob DescriptionAre you looking for an exciting opportunity working for a Global Technology Leader?At Aviat Networks, we take great pride in hiring a workforce that is committed to supporting and strengthening our values and attributes. If you are a results-oriented, customer centric and innovative thinker who also takes pride in personal and...

  • Order Fulfillment Associate

    2 weeks ago

    Austin, Texas, United States Wunderkeks Full time

    Job OverviewThe primary objective of our Fulfillment team is to guarantee that all daily orders and builds are accurately processed. This team is responsible for receiving products and preparing them for dispatch. You will be working in a dynamic kitchen and warehouse setting, where operating warehouse equipment and tools, such as our cookie wrapping machine...

  • eStore Order Fulfillment Specialist

    2 weeks ago

    Austin, Texas, United States H-E-B Full time

    Position Overview:H-E-B is seeking enthusiastic and dedicated Partners who are eager to contribute positively while ensuring our Customers feel valued. Regardless of your background or career stage, we invite you to become part of our community where our People are our priority.As an eStore Order Fulfillment Specialist, your role will involve gathering...

  • Fulfillment Specialist

    3 days ago

    Austin, Texas, United States Wunderkeks Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our Fulfillment team at Wunderkeks. As a key member of our team, you will play a critical role in ensuring the timely and accurate processing of orders, from receiving and preparing products to shipping and inventory management.Key ResponsibilitiesPacking products and...

  • eCommerce Fulfillment Coordinator

    1 week ago

    Austin, Texas, United States Goodwill Industries of Central Texas Full time

    Job OverviewPosition SummaryThe eCommerce Fulfillment Coordinator plays a vital role in the seamless operation of our online store. This includes managing the acceptance and processing of donations, providing support to online customers, and ensuring the accurate shelving and dispatch of orders.Key ResponsibilitiesAdhere to the designated work schedule, with...

  • Seasonal Fulfillment Associate

    4 days ago

    Austin, United States ATLAS COFFEE CLUB, LLC Full time

    Job DescriptionJob Description**Job Title**: Seasonal Fulfillment Associate**Location**: 4500 S pleasant valley rd. Bldg 102, Austin TX 78744**Company**: Atlas Coffee Club **Job Type**: Seasonal, Part-Time/Full-Time**About Us**: Atlas Coffee Club is dedicated to delivering exceptional products and services to our customers. As we gear up for our peak season,...

  • Seasonal Fulfillment Associate

    2 days ago

    austin, United States ATLAS COFFEE CLUB, LLC Full time

    Job Title: Seasonal Fulfillment Associate Location: 4500 S pleasant valley rd. Bldg 102, Austin TX 78744 Company: Atlas Coffee Club Job Type: Seasonal, Part-Time/Full-Time About Us: Atlas Coffee Club is dedicated to delivering exceptional products and services to our customers. As we gear up for our peak season, we are looking for enthusiastic and motivated...

  • Fulfillment Specialist

    3 months ago

    Austin, United States Supply Technologies Full time

    Job DescriptionJob DescriptionWe are hiring! at Supply Technologies, a subsidiary of ParkOhio(NASDAQ:PKOH), specializes in supplier selection and management, planning, implementing, managing the physical flow of product for world-class international manufacturing companies, and servicing customers in the various markets. Apply today and become part of a team...

  • Kit Fulfillment Coordinator

    2 weeks ago

    Austin, Texas, United States Natera Full time

    Job Title:Supply Chain AnalystCompany: Natera IncDepartment: Supply ChainReports To: Manager/Supervisor, Kit Commodity ManagementOverview:Natera Inc., a pioneer in cell-free DNA (cfDNA) testing, is in search of a committed Supply Chain Analyst. This position is vital for overseeing and enhancing the fulfillment process of our kits, analyzing trends, and...

  • Fulfillment Supervisor

    2 months ago

    Austin, United States CookUnity Full time

    Job DescriptionJob DescriptionCookUnity is a chef-to-you marketplace connecting talented chefs with consumers, revolutionizing meal delivery. We bring small-batch, restaurant-quality meals to eaters nationwide, crafted by a diverse collective of all-star chefs. With over 100 inspired chefs from cities like NYC, LA, Austin, and more, our weekly subscription...

  • Fulfillment Specialist

    3 months ago

    Austin, United States Wunderkeks Full time

    Job DescriptionJob DescriptionOur Fulfillment team’s main goal is to ensure all daily orders / builds are filled. The team receives the product and prepares it for shipment. You’ll work in our hybrid kitchen/warehouse environment and will be required to operate warehouse machinery & tools including our cookie wrapping machine and pallet jacks. Our team...

  • Senior Technical Program Manager, Fulfillment Strategy Optimization

    2 weeks ago

    Austin, Texas, United States Amazon Full time

    Overview: At Amazon, we continuously seek innovative ways to enhance our fulfillment processes. The role of Senior Technical Program Manager (TPM) in our Supply Chain Optimization Technologies (SCOT) division is pivotal in driving efficiency and excellence in order fulfillment.Role Responsibilities:Lead the end-to-end management of substantial projects,...

  • Senior Software Engineer, Fulfillment Solutions

    2 weeks ago

    Austin, Texas, United States Amazon Full time

    Join Amazon's Fulfillment Technologies TeamHave you ever marveled at the speed of delivery from Amazon? Our engineers are dedicated to enhancing the efficiency of the order fulfillment process. The Amazon Fulfillment Technologies (AFT) team is responsible for the software and infrastructure that drives our exceptional fulfillment capabilities.Innovative...

  • Fulfillment Center Associate

    1 day ago

    Austin, United States Wild Fork Foods Full time

    Description Fulfillment Center Associate as a Wild Fork Team Member, you will support our E-Commerce business by fulfilling all orders, ensuring the correct products are picked, packed, and shipped within the customer's expected delivery time.Frozen is Fresher! At Wild Fork, we believe that by controlling every step of the process from farm to fork. As a...