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Care Team Specialist I

3 months ago

Port Townsend, United States Jefferson Healthcare Full time

Care Team Specialist I

Patient Engagement Center


Announcement #264507

Are you a customer service rockstar? Jefferson Healthcare is looking for a skilled and compassionate Care Team Specialist I to join our Patient Engagement team. The ideal candidate will have excellent communication skills, be organized and detail-oriented, and have a passion for helping others. Responsibilities include answering patient phone calls, scheduling patient appointments, monitoring and returning voicemails, and verifying insurance information. The ability to multitask and handle patient inquiries with sensitivity and professionalism is a must. If you are a team player who enjoys working in a fast-paced environment and making a difference in people's lives, we encourage you to apply

What can we offer you?

  • Medical, dental, vision, retirement, PTO, and more
  • Outstanding benefits, including a 5% employer contribution to your retirement account and low insurance premiums for individuals and families. Our benefits package is ranked in the top 1% in the state
  • Hands-on training with Opportunities for advancement

What you'll need:

  • High School degree or equivalent required
  • One year of related experience in a clinical or medical office or other related experience required
  • Customer Service experience preferred
  • Experience or education providing basic knowledge of medical terminology preferred
  • Experience answering high volumes of phone calls preferred

Schedule: 1.0 FTE, 40hr/week; Day Shift, No weekends

To apply: please visit our careers website at

This position will remain open until filled.



* Candidates who accept a written offer of employment must pass a background check and may be required to undergo 11-panel testing for commonly abused controlled substances, including marijuana, in accordance with our policy.



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