Clinical Ambulatory Services Rep II

3 weeks ago

Houston, United States Texas Children's Hospital Full time

We are searching for an Clinical Ambulatory Services Representative II-- someone who works well in a fast-paced setting. In this position, you will provide excellent customer service as the first contact for patients, providers and staff accessing ambulatory clinics. You will expedite the outpatient check-in and check-out processes by reviewing appointment status using electronic appointment system to view information regarding appointment, insurance, and history. You will also collect pre-visit payments and communicate with the clinic liaison regarding factors impacting the patient visit and general clinic-patient flow. You will also secure the financial integrity of the patient's account by verifying benefits and obtaining referrals, authorizations, and pre-certifications.

Think you’ve got what it takes?

Qualifications

Certified Medical Assistant required in one of the following certifications:  CCMA - Cert-Cert Clinical MA - CCMA National Health Career Association (NHA) CMA-AAM - Cert-Cert Medical Assistant American Association of Medical Assistants (AAMA) CMA-C - Clinical Medical Assistant Certification American Medical Certification Association (AMCA) EMT - Emergency Medical Techn Texas Department of State Health Services EMT-A - Advanced EMT Texas Department of State Health Services EMT-B - Emergency Medical Techn-Basic Texas Department of State Health Services EMT-I - Emergency Medical Techn-Interm Texas Department of State Health Services EMT-P - Emergency Medical Techn-Parame Texas Department of State Health Services LIC PAR - Lic-Paramedic Texas Department of State Health Services NCMA - National Cert Med Assistant National Center for Competency Testing (NCCT) NRCMA - Nat Reg Cert Med Assistant National Association of Health Professionals (NAHP) RMA - Registered Medical Assistant American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants High school diploma or GED required 2-years’ experience in a clinical setting required Healthcare and/or Pediatric experience preferred Bilingual in Spanish/English preferred

Responsibilities

Performs patient registration procedures per department process Obtains and verifies patient demographic data for each encounter Confirms patient appointments, verifying patient demographics and insurance information Enters, batches, and reconciles charges daily Ensures that interpreter services are available for patients as needed Serves in key role to assure most efficient patient throughput in exam rooms

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