Retail Store Manager I
2 weeks ago
As the Store Manager I or II, you will have a hands-on opportunity to develop supervisory experience and skills while managing the overall operations at a low or lower complexity store. You will learn how to drive success, gain expertise and a clear understanding of the business operations, and create and develop great teams. The Store Manager I and II roles are also required to perform all functions normally performed by a store team member. Also, as Store Managers you will have an opportunity to own your business in driving sales, modeling Purple Promise service and delivering operational excellence. These foundational experiences will provide the skills needed for a future career managing a store with higher volume and a larger team of direct reports.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
- Understand and model FedEx Office values to customers and team members
- Coach and teach your team and ensure they have the tools and information needed to support company goals and perform their jobs
- Regularly work with supervisor to take guidance and direction and create solutions for your business, complex customers, host partnerships and commercial sales in the execution of work for our key customers
- Ensure an exceptional store experience that engages and retains customers and team members and supports the FedEx brand experience
- Use FedEx Office tools and resources to select, train, develop, retain and performance manage your direct reports
- Interact with your supervisor to seek guidance, coaching and direction and escalate issues and questions as needed for the successful running of your business
- Understand and execute all operational and store sales activities to ensure the store exceeds financial and customer experience targets
- Accomplish regular daily job duties including accounts receiveable, inventory reports, daily sales recaps and bank deposits
- Take active ownership of all store controls including but not limited to Standard Operating Procedures, financials, safety, security, scheduling and compliance with state and federal laws and system management
- Utilize Quality Improvement tools in order to improve the business, share ideas and continue to innovate
- Be flexible with your schedule - your work hours will be based on business needs and store operating hours
- All other duties as needed or required
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
- Associates Degree or some college preferred
- High school degree or GED required
- 2+ years of related experience (ex. retail, service, hospitality, military), prior supervisory experience preferred
- Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel
- For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
- For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
ESSENTIAL FUNCTIONS:
- Ability, at times, to work alone in the store
- Ability to stand during entire shift, excluding meal and rest periods
- Ability to move and lift 55 pounds
- Ability, on a consistent basis, to bend/twist at the waist and knees
- Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities
- Ability to communicate effectively with customers, vendors, and other team members
- Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
- Ability, on a consistent basis, to function in a fast-paced environment, managing multiple priorities
- Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
- Ability to work with minimal supervision
- Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
- Associates Degree or some college preferred
- High school degree or GED required
- 2+ years of related experience (ex. retail, service, hospitality, military), prior supervisory experience preferred
- Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel
ESSENTIAL FUNCTIONS:
- Ability, at times, to work alone in the store
- Ability to stand during entire shift, excluding meal and rest periods
- Ability to move and lift 55 pounds
- Ability, on a consistent basis, to bend/twist at the waist and knees
- Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities
- Ability to communicate effectively with customers, vendors, and other team members
- Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
- Ability, on a consistent basis, to function in a fast-paced environment, managing multiple priorities
- Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
- Ability to work with minimal supervision
- Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details:
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.
- Suggests areas for improvement in internal processes along with possible solutions.
- Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
- Applies Quality concepts presented at training during daily activities.
- Supports FedEx Office Quality initiatives.
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.
For more information, click here.
-
Store Manager
3 days ago
Hickory, North Carolina, United States Monro Inc. Full timeJob SummaryThe Store Manager position at Monro Inc. is a key leadership role responsible for providing day-to-day guidance and direction to the store team. This position plays a critical part in supporting the company's vision to become a leading provider of automotive and tire services.Key ResponsibilitiesTeam Leadership: Develop and motivate sales and...
-
Store Associate
1 week ago
Hickory, United States US Foods Full timeQUALITY AND DEDICATION BEGINS WITH OUR TEAM, SO JOIN CHEFSTORE TODAY! We help YOU make it! The pay for the Part Time Retail Sales Associate Position is $16.49/hr Schedule: Available 12:00pm-6:00pm daily including weekends. ESSENTIAL DUTIES AND RESPONSIBILITIES Front End: Ensure all customers have an impeccable CHEFSTORE experience by developing and...
-
Retail Sales Manager
19 hours ago
Hickory, North Carolina, United States Claire's Full timeAbout the RoleClaire's is seeking a highly motivated and experienced Retail Sales Manager to join our team as a 3rd Key Holder. As a key member of our store management team, you will be responsible for:Driving Sales: Support your Store Manager and Assistant Store Manager in achieving retail store targets by driving sales and delivering exceptional customer...
-
Retail Sales Clerk
7 days ago
Hickory, United States US Foods, Inc. Full timeQUALITY AND DEDICATION BEGINS WITH OUR TEAM, SO JOIN CHEF'STORE TODAY!We help YOU make it! The pay for the Part Time Retail Sales Associate Position is $16.49/hrSchedule: Available 12:00pm-6:00pm daily including weekends.ESSENTIAL DUTIES AND RESPONSIBILITIES Front End: Ensure all customers have an impeccable CHEF'STORE experience by developing and...
-
Grocery Retail Sales Representative
3 days ago
Hickory, United States US Foods, Inc. Full timeQUALITY AND DEDICATION BEGINS WITH OUR TEAM, SO JOIN CHEF’STORE TODAY!We help YOU make it! The pay for the Part Time Retail Sales Associate Position is $16.49/hrSchedule: Open availability including weekends.ESSENTIAL DUTIES AND RESPONSIBILITIES Front End:• Ensure all customers have an impeccable CHEF’STORE experience by developing and maximizing...
-
Store Manager in Training
3 months ago
Hickory, United States GNC Full timeJob DescriptionJob DescriptionCompany DescriptionAs the global leader in health and wellness innovation since 1935, GNC motivates people to reach their goals with the most trusted and exciting selection of products in the industry.As #TeamGNC, we work hard to ensure that our consumers come first. We are always cultivating and collaborating on new ideas to...
-
**Store Operations Manager**
2 days ago
Hickory, North Carolina, United States Rent-A-Center Full timeJob Summary:Rent-A-Center is seeking a highly motivated and experienced Store Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our store, including sales, customer service, and inventory management.Key Responsibilities:Sales and Revenue Growth: Set daily and weekly...
-
Operations Manager
2 days ago
Hickory, North Carolina, United States Michaels Stores Full timeJob SummaryMichaels Stores is seeking an experienced Operations Manager to lead our store operations and drive sales growth. As a key member of our store leadership team, you will be responsible for delivering exceptional customer service, managing inventory, and leading a team of sales associates.Key ResponsibilitiesOperational Excellence: Lead and manage...
-
Operations Manager
5 days ago
Hickory, North Carolina, United States Michaels Stores Full timeJob SummaryWe are seeking a highly skilled and experienced Operations Manager to lead our store operations and drive business growth. As a key member of our store leadership team, you will be responsible for managing the day-to-day operations of the store, including inventory management, customer service, and team management.Key ResponsibilitiesInventory...
-
Retail Counselor
1 month ago
Hickory, United States Merchants Distributors Full timeOverview: Major Functions: Provide business expertise to store owners to help them grow sales and profits. Responsibilities: Build relationships with store owners and assist them in making money and growing retail sales. Advise them on all facets of the business, including store merchandising, operations, real estate, human resources, loss prevention,...
-
Retail Sales Associate
6 hours ago
Hickory, United States TJ Maxx Full timeStyle is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...
-
Store Manager
4 weeks ago
Hickory, United States Buff City Soap Franchise Full timeJob DescriptionJob DescriptionBenefits:401(k)Dental insuranceEmployee discountsFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceStore ManagerBuff City Soap is on a mission to create handmade products that are free of harsh ingredients and full of nourishing plant-based goodies to make your skin...
-
Retail Sales Associate PT
1 week ago
Hickory, United States US Foods Full timeQUALITY AND DEDICATION BEGINS WITH OUR TEAM, SO JOIN CHEF’STORE TODAY!We help YOU make it! The pay for the Part Time Retail Sales Associate Position is $16.49/hrSchedule: Available 12:00pm-6:00pm daily including weekends.ESSENTIAL DUTIES AND RESPONSIBILITIES Front End:• Ensure all customers have an impeccable CHEF’STORE experience by developing and...
-
Brand Representative
2 months ago
Hickory, United States AMS Retail Solutions Full timeJob DescriptionJob DescriptionImmediate opening for Territory Representative for Bosch Power ToolsIdeal candidates have experience in the big box home improvements stores, some power tool experience. (but not required)As a Territory Representative, you would be the first point of contact with the retail store associates, management as well as the store...
-
Brand Representative
2 months ago
Hickory, United States AMS Retail Solutions Full timeJob DescriptionJob DescriptionImmediate opening for Territory Representative for Bosch Power ToolsIdeal candidates have experience in the big box home improvements stores, some power tool experience. (but not required)As a Territory Representative, you would be the first point of contact with the retail store associates, management as well as the store...
-
Retail Sales Associate
2 days ago
Hickory, North Carolina, United States US Foods Full timeJob SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at US Foods. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales and inventory management.Key ResponsibilitiesProvide...
-
Hospice Store Sales and Donation Coordinator
5 days ago
Hickory, North Carolina, United States Carolina Caring Full timeAbout Carolina CaringCarolina Caring is a leading provider of hospice and palliative care services, recognized for its commitment to excellence and patient-centered care.Job SummaryWe are seeking a highly motivated and experienced Retail Sales Associate to join our team at the Hospice Resale Shop in Mountain View. As a key member of our team, you will be...
-
Grocery Retail Merchandiser
3 weeks ago
Hickory, United States Advantage Solutions Full timeAre you passionate about creating visually appealing displays and enhancing the shopping experience for customers? We are currently seeking a Grocery Retail Merchandiser to join our team. As a Merchandiser, you will be responsible for resetting shelves, building eye-catching displays, and ensuring products are well-presented in grocery stores. This position...
-
Retail Sales Associate PT
7 days ago
Hickory, United States US Foods Full timeARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE. Join Our Community of Food People! The CHEF'STORE Sales Associate helps maintain an atmosphere of superior customer service, promoting the US Foods strategy: Great Food, Made Easy. We rely on our team to promote and exemplify the US Foods Cultural Beliefs:...
-
Store Cleaning Associate
2 weeks ago
Hickory, United States TJ Maxx Full timeStyle is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...