Store Operations Manager

2 weeks ago


Hickory Hills, Illinois, United States Walgreens Full time
Job Summary

As a Shift Lead at Walgreens, you will be responsible for overseeing the daily operations of the store, ensuring a positive customer experience, and maintaining a clean and organized store environment. This role requires strong leadership and communication skills, as well as the ability to work independently and as part of a team.

Key Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and ensuring the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience, engaging customers and patients by greeting them and offering assistance with products and services.
• Responsible for holding store keys to open and close without management as necessary, and assists with and coaches other team members to work with warehouse and vendor ordering process.
• Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics.
• Maintains accurate inventory counts, and ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

Requirements

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Prefer the knowledge of store inventory control.

What We Offer

• Competitive compensation and benefits package.
• Opportunities for career growth and development.
• A dynamic and supportive work environment.

How to Apply

Interested candidates should submit their application through our website. We are an equal opportunity employer and welcome applications from diverse candidates.

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