Digital Experience Designer

1 month ago


Ashland, United States NavitsPartners Full time

Digital Experience Designer 

General Summary & Scope 


• The Digital Experience Designer will report to the Senior Manager, Digital User Experience within the eCommerce team. 
• This role is essential for delivering user-centered designs for web, mobile web, and mobile application experiences. 
• Collaborate with cross-functional teams, including creative design, business stakeholders, and development. 
• Coach and mentor other UXA resources as needed. 
• Act as the voice of the customer, using insights from research, analytics, and industry expertise. 
• Capture business requirements and user needs, transforming them into innovative experiences. 
• Facilitate brainstorm sessions and workshops for UX direction. 
• Identify research needs and coordinate with the customer research team or conduct research independently. 
• Analyze research findings and refine design approaches accordingly. 
• Conduct competitive analyses and heuristic evaluations to improve usability. 
• Assess the usability of new and existing features, providing suggestions for improvement. 
• Strategize with UX, creative, and development teams to formulate user experience solutions. 
• Maintain knowledge of web and app UX best practices and communicate these effectively. 
• Create user flows, wireframes, prototypes, and other documentation to convey design recommendations. 
• Engage in regular reviews with stakeholders to gather feedback on design direction. 
• Comfortably interact with executives at the company. 
• Resolve challenges with minimal oversight. 
• Manage multiple projects with varying complexities, prioritizing tasks to meet deadlines. 
• Lead projects independently and mentor other UXA resources. 



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