Developer (Specialty) II
Found in: Talent US C2 - 2 weeks ago
Day to Day Responsibilities of this Position and Description of Project: Gather and define requirements/solutions for Speech & Text Analytics solutions Interact with stakeholders to facilitate collaboration between the business, and technical teams to define and deliver solutions. Perform in-depth analysis to identify high-level business and functional requirements. Create and maintain requirements and functional documentation to support the development and QA processes. Develop functional and detailed technical specifications that support the approved functional, operational, and service level requirements Design, develop, deploy and maintain Business Rules / Configurations etc. within the Speech & Text Analytics solutions Knowledge of Speech & Text Analytics solutions like CallMiner, Nexidia, Genesys etc. Be the Point of Contact for technical issues, and troubleshooting based on understanding existing configurations and workflow, and working within escalation processes to resolve more advanced issues. Understanding the technology solutions and tools in place to be able to convey the existing or changing technology to the business in a non-technical manner. Lead QA efforts in writing test cases and perform endend testing to validate the expected experience. Being able to adapt/ be flexible to changing priorities and have the customer success as the focus to drive critical experiences/solutions. Work with developers / system engineers to manage sprints and perform Release Management tasks. Ability to define and monitor KPIs on solutions to drive continuous improvement. Analyze trends in product solutions to identify customer problems and new opportunities; partner with core stakeholders to understand key drivers Strong communication, collaboration, and stakeholder management skills Required Qualifications: Bachelor's degree in Management / IT + years of prior experience as Tech Analyst / Business Systems Analyst or similar role, preferably in Contact Center domain + years of industry experience in Speech & Text Analytics solutions Knowledge of Speech & Text Analytics solutions like CallMiner, Nexidia, Genesys etc. Preference will be given for experience in CallMiner tool Experience in contact center technologies Comfortable with high pressure, high profile and fast-paced projects Exposure to Technical Project management and Prioritization process Strong communication, collaboration, and stakeholder management skills Strong visualization skills or ability to put together a strong data narrative on solutions/experiences. Expertise in JIRA and Agile methodology. Proven understanding of high-performing organizations with Release cycles. Experience implementing or system administrating SaaS platforms.
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Backend Developer II
1 week ago
Austin, United States CareerBuilder Full timeAbout the Company: Ouro is dedicated to delivering financial empowerment to millions of Americans, leveraging a proprietary payments technology platform that fuels its fintech product innovations. From prepaid, credit and debit account solutions, to digital account and money movement services, Ouro has a broad suite of products and technologies that deliver...
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ETL Developer II
1 week ago
Austin, United States Ouro Full timeAbout the Company: Ouro is dedicated to delivering financial empowerment to millions of Americans, leveraging a proprietary payments technology platform that fuels its fintech product innovations. From prepaid, credit and debit account solutions, to digital account and money movement services, Ouro has a broad suite of products and technologies that deliver...
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Inventory and Store Spec II
Found in: Talent US 2 C2 - 1 week ago
Austin, United States Texas Department of Aging & Disability Services Full timeJob Description: Inventory and Store Spec II Inventory and Store Spec II Inventory and Store Specialist II works under the general supervision of the FWS Warehouse Manager located at Technology Blvd., Austin TX . Inventory and Store Specialist II works with moderate latitude for the use of initiative and independent judgment; provides administrative...
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Austin, United States Texas Department of Criminal Justice Full timePOSTED: 04-24-2024 CLOSES: 05-03-2024 JOB POSTING NO: CL017025IA PAYROLL TITLE: CRIME ANALYST I-II EXTENDED TITLE: Office of the Inspector General SALARY: $3571.72 - $3794.03 / Monthly VACANCY LOCATION: Austin, TX UNIT/DEPT: Office of the Inspector General PAYROLL JOB#: 000000 - Longevity Pay - Regular Service Retirement - Telephonic Interviews Will...
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Manager Ii
14 hours ago
Austin, United States Dept of State Health Services Full time**Essential Job Functions**: (30%) Manages and triages requests received to shared Immunization Registry inbox. Assists with the production of external provider training materials, and internal customer service user guides. Communicates with appropriate Immunization Program Staff regarding specific organizations and provider's requests or issues. Develops...
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Project Manager II
1 week ago
Austin, United States Winmax Systems Full timeTitle:Project Manager II, Req# 32312228 Location: Austin,Tx(Hybrid) Contract:5+ Month Job Description: Process Optimization Analyst •Develop and drive improvements across internal and external partner processes and procedures to create best-in-class operational experiences with a customer-focused approach •Support the agile development lifecycle...
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Nurse II
Found in: Talent US 2 C2 - 5 days ago
Austin, United States Texas Department of Aging & Disability Services Full timeJob Description: *Posted statewide* Nurse II The Texas Health and Human Services Commission (HHSC) Medicaid CHIP Services (MCS) department seeks a highly qualified candidate to fill the position of Nurse II. MCS is driven by its mission to deliver quality, cost-effective services to Texans. This position makes a significant contribution to MCS’s...
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GIS Specialist II
Found in: Resume Library US A2 - 1 week ago
Austin, Texas, United States AECOM Full timeJob Description AECOM is actively seeking a highly motivated GIS Specialist II in our Austin, TX office with the option to work 100% remotely. AECOM is currently under an indefinite delivery/indefinite quantity (IDIQ) contract providing production and technical services for the U.S. Federal Emergency Management Agency's (FEMA) Risk Mapping, Assessment and...
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GIS Specialist II
Found in: Talent US 2 C2 - 1 week ago
Austin, United States Appcast Full timeJob SummaryAECOM is actively seeking a highly motivated GIS Specialist II in our Austin, TX office with the option to work 100% remotely. AECOM is currently under an indefinite delivery/indefinite quantity (IDIQ) contract providing production and technical services for the U.S. Federal Emergency Management Agency's (FEMA) Risk Mapping, Assessment and...
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Application Systems Analyst II
7 days ago
Austin, United States Cap Metro Full timeApplication Systems Analyst II will analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions, improve existing computer systems, and review computer system capabilities,...
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Developer/Programmer Analyst III
1 week ago
Austin, United States Optimized Technical Solutions Full timeJob DescriptionJob DescriptionI. DESCRIPTION OF SERVICESThe Educator Certification Online System (ECOS) supports and facilitates the certification of Texas educators. This position will work with the ECOS development manager to provide the following Software Development Services:1) Design complex modules for ECOS and its Accountability System for Ed Prep...
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Reimbursement Analyst II
Found in: Talent US 2 C2 - 1 week ago
Austin, United States Texas Department of Aging & Disability Services Full timeJob Description: The Reimbursement Analyst II (RA II) performs consultative services, oversight, policy and data development, and technical analyses under the supervision of the Manager V for the Acute Care School Medicaid Resource and Training team (SMRT) in the Provider Finance Department. This position will function as a subject matter expert in order...
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Executive Assistant II
Found in: Talent US 2 C2 - 1 week ago
Austin, United States Texas Department of Aging & Disability Services Full timeJob Description: Executive Assistant II The Executive Assistant II is selected by and reports directly to the Deputy Associate Commissioners (DACs) for Procurement and Contracting Services (PCS). The Executive Assistant performs highly advanced professional and confidential administrative assistance and works under limited supervision with latitude for...
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Tableau Dashboard Developer
6 days ago
Austin, United States Dutech Systems Full time**The worker will work hybrid. Mon, Tues, Fri (Remote) and Wed, Thurs (On-Site)** Business Analyst **Austin, Texas** Contract: long term Start date**:05/15/2024** Duration : 1 year and extendable Deadline: 05/1 - **Additional job details and special considerations**_ Must be able to work hybrid environment in-office and remote. Must be able to work in...
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Credit & AR Specialist II
1 week ago
Austin, United States Veseris Full timeJob Type Full-time Description Job Title : Credit and Accounts Receivable Specialist II We are seeking a highly organized and detail-oriented Credit and Accounts Receivable Specialist II to join our team. As a Credit and Accounts Receivable Specialist II, you will be responsible for managing all aspects of our company's credit and accounts receivable...
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HR Coordinator II
1 week ago
Austin, United States Smart IMS Full timeJob details: Job title: HR Coordinator II Location: Indianapolis office 1 day per week (3 days per week for the first few weeks during onboarding) Duration: 0 2 months Description: Employee Success (ES) is made up of human resources (HR) professionals who come together to continue to build client with a goal of helping our employees do the best work of their...
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Austin, United States Procore Technologies Full timeJob Description Procore is looking for a Solutions Engineer, Commercial, Specialty Contractors to serve as a technical subject matter expert and champion throughout the sales cycle. You’ll partner with our Account Executive teams helping to articulate Procore’s overall value proposition. As a Solutions Engineer, Specialty Contractors, and trusted...
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Lpc/lpc-a /lmsw Mental Health Counselor Position
14 hours ago
Austin, United States Gramercy Specialty Clinic Full time**Our Mission** is is to improve access and quality of mental healthcare for the diverse communities that we serve by removing barriers that clients often encounter when attempting to engage services. We proactively work against factors that lead to decreased resource engagement and utilization disparities in the behavioral healthcare space. We work to...
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Appian Developer
1 day ago
Austin, United States Donato Technologies, Inc Full timeJob DescriptionJob Description Appian Developer - Candidate needs to be located in Austin, TX and will be hybrid 3-4 days a month (at the most)collaborates with stakeholders to identify problems and provide application development/maintenance solutions for line of business applications.Works independently and with agency staff to test and implement approved...
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Administrative Asst II
Found in: Talent US 2 C2 - 2 weeks ago
Austin, United States Texas Department of Aging & Disability Services Full timeJob Description: Administrative Asst II Administrative Asst II This position is responsible for performing complex word processing and computer related work with agency forms and compliance correspondence. Interprets instructions and assumes full responsibility for accuracy and completeness of prepared documents and reports. Coordinates, maintains, and...