Credit & AR Specialist II

3 weeks ago

Austin, United States Veseris Full time

Job Type

Full-time

Description

Job Title : Credit and Accounts Receivable Specialist II

We are seeking a highly organized and detail-oriented Credit and Accounts Receivable Specialist II to join our team. As a Credit and Accounts Receivable Specialist II, you will be responsible for managing all aspects of our company's credit and accounts receivable functions.

Responsibilities:

- Provides timely resolution of past due and disputed items with customers to ensure continued relationship [40%]

- Collaborates with customers, sales, and management to resolve various issues [15%]

- Analyzes information and determines next course of action [10%]

- Mitigates customer risk by asking the right questions, reviewing credit, and setting appropriate credit line [15%]

- Ensures the customer is in compliance with Sarbanes Oxley and all internal/external controls [10%]

- Ensures policies and procedures are followed supporting organizational requirements [10%]

- Ensures policies and procedures are followed to support Credit & Receivable requirements [5%]

- Exercises judgment and initiative in resolving minor to moderately complex outstanding customer issues [5%]

- Monitor customer accounts for payment status and contact customers regarding outstanding balances

- Process credit applications for new customers and evaluate creditworthiness

- Maintain accurate records of customer payments and adjustments

- Reconcile accounts receivable and investigate and resolve any discrepancies

- Manage collections and work with customers to establish payment plans

- Prepare and distribute monthly financial reports related to accounts receivable

- Collaborate with other departments to ensure accuracy and timely processing of invoices and payments

- Participate in the development of credit and collections policies and procedures

- Performs other related duties as required or requested.

Supervisory Responsibility:

- None

Requirements

Education/Experience/Training:

•2-5 years of business-to-business or consumer collection experience preferred

•Proven history of successful dispute reconciliation/troubleshooting

Specialized Knowledge/Skills:

•Knowledge and experience working with MS Office Suite, with strong Excel skills

•Ability to manage workload to a deadline

•Excellent negotiation skills, ability to gain trust and confidence with customers, management and peers

•Ability to identify root cause issues, offer possible solutions and/or next course of action

•Excellent verbal and written communication skills

•Experience working in a public company preferred

•Knowledge of collection principles with the ability to reconcile credits & debits

•Excellent customer service (internal & external)

•Cross-functional team collaboration

•Ability to prioritize workload

Behavioral Competencies:

Detail oriented

Ability to maintain granular attention to detail in the execution of tasks; Work with minimal errors.

Communication and Organizational Skills

Solid written and verbal communication skills; Good organizational skills and ability to communicate the status of work.

Problem-solving

Ability to identify solutions to some problems in a fast-paced, high-volume work environment.

Sense of urgency

Able to demonstrate focus and attention to delivering results in day-to-day responsibilities.

Collaborator

Team player who partners with others to resolve issues.

Physical Demands/Environmental Conditions/Other Requirements:

•General office work environment

If you are a self-starter with a passion for accuracy and efficiency, we encourage you to apply for this exciting opportunity to join our team as a Credit and Accounts Receivable Specialist II.

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties,
responsibilities, and qualifications required of employees assigned to this job. This job description is subject to change at any time.

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