Customer Service

6 months ago

Columbia, United States CSL Full time

Description

Main Responsibilities

1. Prepares the autopheresis machine for the pheresis process. 
2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 
3. Disconnects the donor when the process is complete. 
4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 
5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 
6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 
7. Alerts Group Leader or Supervisor of donor flow issues. 
8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 
10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 
11. Maintains confidentiality of all personnel, donor and center information. 

12. May be cross-trained in other areas to meet the needs of the business. 
13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 
14. Perform job-related duties as assigned. 

Education

 High school diploma or equivalent required 

Experience 
 Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience

 Must be able to perform basic math calculations

Working Conditions (physical & mental requirements) 
 Ability to understand, remember and apply oral and/or written instructions

 Ability to understand and follow basic instructions and guidelines

 Must be able to see and speak with customers and observe equipment operation.

 Occasionally perform tasks while standing and walking up to 100% of time

 Reach, bend, kneel and have high level of manual dexterity

 Occasionally be required to lift and carry up to 25 pounds

 Fast paced environment with frequent interruptions

 Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens  Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

 Required to work overtime and extended hours to support center operational needs
 
 
Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

Our Benefits

  • Customer Service Specialist

    1 month ago

    Columbia, United States Service Experts Full time

    Position Title: Customer Service Specialist Schedule: Monday-Friday (8am-4:30pm) *THIS IS AN IN-OFFICE ROLE* Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the...

  • Customer Service Specialist

    1 month ago

    Columbia, United States Service Experts Full time

    Position Title: Customer Service Specialist Schedule: Monday-Friday (8am-4:30pm)*THIS IS AN IN-OFFICE ROLE*Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the...

  • Customer Service Specialist

    1 month ago

    Columbia, United States Service Experts Full time

    Position Title: Customer Service Specialist Schedule: Monday-Friday (8am-4:30pm)*THIS IS AN IN-OFFICE ROLE*Join the team of experts and realize your true potential!Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the...

  • Customer service

    3 months ago

    Columbia, United States Randstad Full time

    Are you ready to take the next steps in developing your professional portfolio? We have a wonderful Customer Service opportunity with a well-established insurance company here in Columbia. We are seeking an entry level candidate with the capabilities of providing great customer service by consistently exceeding customer expectations and building lasting...

  • Board Certified Otolaryngologist

    2 weeks ago

    Columbia, United States Customer Value Partners Full time

    Job DescriptionJob DescriptionCVP is seeking a Board Certified Otolaryngologist (ENT) Physician to provide a range of Otolaryngology services in a state-of-the-art facility for the Columbia VA Health Care System in Columbia, SC. This is an exciting opportunity to serve our nation's veterans with high-quality ear, nose, and throat care.Location: Columbia...

  • Board Certified Otolaryngologist

    3 weeks ago

    Columbia, United States Customer Value Partners Full time

    Job DescriptionJob DescriptionCVP is seeking a Board Certified Otolaryngologist (ENT) Physician to provide a range of Otolaryngology services in a state-of-the-art facility for the Columbia VA Health Care System in Columbia, SC. This is an exciting opportunity to serve our nation's veterans with high-quality ear, nose, and throat care.Location: Columbia...

  • Customer Service

    6 months ago

    Columbia, United States Long John Silver's Full time

    The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free Meals during your shiftFlexible SchedulingFun Work EnvironmentPaid TrainingAdvancement OpportunitiesCompetitive PayGED/Scholarship OpportunitiesRetail...

  • Customer Service Representative

    1 month ago

    Columbia, Illinois, United States Walgreens Full time

    Job Summary:As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service, and recommending items for sale to customers.Key...

  • Customer service representative

    2 weeks ago

    Columbia, United States Aspis Consulting Full time

    This is a remote position.The Customer Service Representative provides essential support within an office setting assisting customers with inquiries issues and requests related to the organization s products and services. The role involves maintaining a close and highly responsive relationship with customers performing various service and support duties...

  • Customer Service Specialist

    1 month ago

    columbia, United States Swipe Say Easy Full time

    Elevate Customer Satisfaction: Customer Service Specialist Wanted!Are you an experienced customer service professional seeking a new challenge?We are looking for a Customer Service Specialist to join our team and provide exceptional service to our clients. This role offers the opportunity to make a significant impact and grow your...

  • Customer Service Representative

    4 months ago

    Columbia, United States Club Car Wash Full time

    Provides professional customer service, and satisfactorily answers to customers queries and concerns. De-escalate situations involving dissatisfied customers, offering patient assistance and support. Calls clients and customers to inform them about t Customer Service Representative, Customer Service, Representative, Retail, Automotive

  • Customer Service Liaison

    1 month ago

    Columbia, Tennessee, United States State Farm Insurance Full time

    Customer Service Role at State Farm InsuranceAs a Customer Relations Representative at State Farm Insurance, you will be responsible for assisting customers with their insurance needs. This includes providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. You will also process policy changes,...

  • Customer Service Representative

    1 month ago

    Columbia, Missouri, United States Club Car Wash Full time

    Job Title: Customer Service RepresentativeClub Car Wash is a rapidly growing tunnel car wash company with a presence in multiple states across the United States. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Key Responsibilities:Provide exceptional customer service through phone,...

  • Customer Service Representative

    4 weeks ago

    Columbia, United States Domino's Pizza LLC Full time

    CSR's help clean, take orders and check customers out with amazing customer service skills. Qualifications. You must be a good listener and willingness to learn and do new things everday. Customer satisfaction is out number one priority. Customer Service Representative, Customer Service, Representative, Restaurant, Retail

  • Customer Service Representative

    4 weeks ago

    Columbia, United States Domino's Pizza LLC Full time

    CSR's help clean, take orders and check customers out with amazing customer service skills. Qualifications. You must be a good listener and willingness to learn and do new things everday. Customer satisfaction is out number one priority. Customer Service Representative, Customer Service, Representative, Restaurant, Retail

  • Customer Service Representative

    1 month ago

    Columbia, South Carolina, United States Circle K Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent...

  • Customer Service Specialist

    2 months ago

    Columbia, United States Cool Care Heating, Air, Plumbing & Refrigeration Full time

    Cool Care Heating & Air, Columbia SCWe are a family-owned heating and air conditioning company that has proudly served Columbia's residents and businesses for over 20 years! We have built our reputation on our dedication to doing whatever it takes to make our customers happy through honest and ethical service.We are looking for someone who enjoys working...

  • Customer Service Representative

    1 month ago

    Columbia, United States Ambu Full time

    Job Title: Customer Service Representative Reports To: Sales Support Manager Location: Columbia, MD Are you interested in making a difference in healthcare by assisting sales reps, internal stakeholders and building relationships with customers? As a member of our customer services team, you will be part of a dynamic, and supportive team that has made it our...

  • Customer Service Representative

    2 months ago

    Columbia, United States The Heico Companies Full time

    All aspects of order entry including: Receiving in bound calls for orders and customer service issues, order entry, providing customer service, assisting distributors with orders. Assist with scheduling, resolving order issues, and assisting the outside sales department. Must be willing to work with and communicate with other departments of B/A:Planning,...

  • Customer Service Representative

    3 weeks ago

    Columbia, United States McDonald's Full time

    McDonald's - 980 JAMESTOWN RD [Counter Attendant / Crew Member] As a Customer Service Rep at McDonald's, you'll: Greet and welcome customers to the restaurant; Assist customers with their order with great service both in Drive- Thru and dine-in; Collaborate with the rest of the team ensuring the facilities are clean and organized; Ensure customers are served...