Call Center Representative

2 weeks ago

Birmingham, United States Diversified Gas & Oil Corporation Full time
Position: Call Center Representative Location: Birmingham, AL
Job Id: # of Openings: 3 CALL CENTER REPRESENTATIVE JOB ID: COMPANY PROFILE: Diversified Gas & Oil Corporation (DGOC) is an established owner and operator of producing conventional and unconventional natural gas & oil wells and midstream pipelines and compression stations concentrated in the Appalachian Basin in the United States. Headquartered in Birmingham, AL, our field operations are located throughout the Appalachian Basin in the states of Tennessee, Kentucky, Virginia, West Virginia, Ohio, and Pennsylvania. In 1, Diversified announced our expansion into our Central Regional Focus Area, which includes producing areas within Louisiana, Texas, Oklahoma, and Arkansas. DGOC’s parent company is Diversified Energy Company PLC.

POSITION SUMMARY & REQUIREMENTS:

**This role will sit in our Corporate Office in Birmingham, Alabama. **

The Call Center Representative (CCR) is responsible for the intake of customer requests or issues by phone, email, or portal. The CCR will prioritize and resolve customer cases for DGOC’s Land, Marketing, and Accounting teams. 

This role will report to the Call Center Supervisor

Special focus to be placed on:

Answer incoming calls regarding various issues including revenue, land, and marketing. Log inquiries in a case tracking system and follow-up on outstanding unresolved inquiries. Responds promptly to customer needs and adds value by building relationships and trust through client interactions and manages difficult or emotional situations. Demonstrated ability to manage multiple tasks and clients. Ability to professionally interface with clients over the phone or through email. Strong self-motivation and teamwork. Strong organizational skills, sets priorities and meets deadlines. Excellent written, oral, and interpersonal communication skills.

POSITION REQUIREMENTS:

2-5 years of call center experience. Experience with accounting, land, or marketing in Oil and Gas preferred. Proficiency in all Microsoft Office applications and various oil and gas software programs. High School degree or equivalent

  • Call Center Representative

    4 weeks ago

    Birmingham, United States America's First Federal Credit Union Full time

    Role: To assist members and potential members with their telephone requests; explains services, responds to problems, and directs phone calls to the appropriate area. Essential Functions & Responsibilities Assists members and potential members with t Call Center, Representative, Processing, Technology, Application

  • Call Center Representative

    4 weeks ago

    Birmingham, United States Diversified Gas & Oil Corporation Full time

    Overview: Diversified Gas & Oil Corporation (DGOC) is a wholly-owned subsidiary of Diversified Energy Company PLC, a US-based company listed on the New York Stock Exchange (NYSE) and London Stock Exchange (LSE) under the ticker symbol DEC. Diversified Gas & Oil Corporation (DGOC) is an established owner and operator of producing conventional and...

  • Call Center Representative

    4 weeks ago

    Birmingham, United States Southlake Orthopaedics Full time

    Southlake Orthopaedics has an opening for a full-time Call Center Representative at our Hoover location, which is a busy and very fast paced clinic. The position is Monday - Friday, 8am to 5pm. The ideal candidate should be courteous, professional, organized, engaging, and friendly. Responsibilities and Duties Work in a fast-paced call center environment,...

  • Call Center Representative

    3 weeks ago

    Birmingham, United States Southlake Orthopaedics Full time

    Job DescriptionJob DescriptionSouthlake Orthopaedics has an opening for a full-time Call Center Representative at our Hoover location, which is a busy and very fast paced clinic. The position is Monday - Friday, 8am to 5pm. The ideal candidate should be courteous, professional, organized, engaging, and friendly.Responsibilities and DutiesWork in a fast-paced...

  • Sales Representative

    3 weeks ago

    Birmingham, United States Alfa Insurance Sales Representative Full time

    Job DescriptionJob DescriptionBenefits/PerksAnnual incentive reward trip for top performers to beautiful destinations in the southeastOpportunity for annual performance bonusDiscounts on your auto insurance (underwriting approval required)Benefits include: Health, dental, supplemental cancer, vision insurance, and 401(k) plan,Paid time off bank to include 3...

  • Call Center Representative

    7 days ago

    Birmingham, United States America's First Federal Credit Union Full time

    Role: To assist members and potential members with their telephone requests; explains services, responds to problems, and directs phone calls to the appropriate area. Essential Functions & Responsibilities * Assists members and potential members with their telephone requests; answers questions about products and services and resolves problems that are...

  • Call Center Representative

    1 week ago

    Birmingham, United States America's First Full time

    Role: To assist members and potential members with their telephone requests; explains services, responds to problems, and directs phone calls to the appropriate area.Essential Functions & ResponsibilitiesAssists members and potential members with their telephone requests; answers questions about products and services and resolves problems that are within...

  • Call Center Representative

    4 days ago

    Birmingham, United States America's First Full time

    Role: To assist members and potential members with their telephone requests; explains services, responds to problems, and directs phone calls to the appropriate area.Essential Functions & ResponsibilitiesAssists members and potential members with their telephone requests; answers questions about products and services and resolves problems that are within...

  • Call Center Representative

    4 days ago

    Birmingham, United States America's First Full time

    Role: To assist members and potential members with their telephone requests; explains services, responds to problems, and directs phone calls to the appropriate area.Essential Functions & ResponsibilitiesAssists members and potential members with their telephone requests; answers questions about products and services and resolves problems that are within...

  • Receptionist/ Call Center Specialist

    2 weeks ago

    Birmingham, United States PrideStaff Full time

    PrideStaff has clients in the area searching for experienced, proven individuals to assist with temporary, temporary-to-hire and direct hire positions. We are looking for people who are professional and who can represent any company well. PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of...

  • Sales Representative

    3 weeks ago

    Birmingham, United States McCorquodale Transfer, Inc Full time

    Job Overview: Sales Representative needs to have sales experience or be within a similar industry, which can include customer service, project management, or related field to provide services that our customers depend on. The Sales Representative needs to have a strong understanding of the sales process and excel at generating leads, building relationships,...

  • Sales Representative

    3 weeks ago

    Birmingham, United States McCorquodale Transfer, Inc Full time

    Job Overview: Sales Representative needs to have sales experience or be within a similar industry, which can include customer service, project management, or related field to provide services that our customers depend on. The Sales Representative needs to have a strong understanding of the sales process and excel at generating leads, building relationships,...

  • Sales Representative

    3 weeks ago

    Birmingham, United States Insight Global Full time

    Sales Representative must have sales experience or be within a similar industry, which can include customer service or project management, to provide services that our customers depend on. The Sales Representative needs to have a strong understanding of the sales process and excel at generating leads, building relationships, maintaining relationships, and...

  • Sales Representative

    3 weeks ago

    Birmingham, United States Insight Global Full time

    Sales Representative must have sales experience or be within a similar industry, which can include customer service or project management, to provide services that our customers depend on. The Sales Representative needs to have a strong understanding of the sales process and excel at generating leads, building relationships, maintaining relationships, and...

  • Front Desk Representative

    2 weeks ago

    Birmingham, United States Infinity Management Systems LLC Full time

    Benefits/Perks Paid time off Ongoing training Health Insurance 401K Job Summary We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone...

  • Front Desk Representative

    4 days ago

    Birmingham, United States Infinity Management Systems LLC Full time

    Benefits/Perks Paid time off Ongoing training Health Insurance 401K Job Summary We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone...

  • Business Office Representative Clerk

    3 weeks ago

    Birmingham, Alabama, United States SCA Health Full time

    Overview: Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...

  • Patient Encounter Specialist Call Center

    2 weeks ago

    Birmingham, United States UAB Full time

    Position Description: Work Schedule: Full TimeWork Location: Support Services, PHCC, Avondale Business CenterBenefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a...

  • Outside Sales Representative

    2 days ago

    Birmingham, United States Risus Talent Partners Full time

    *Must have sales experience in the equipment rental industry* Outside Sales Representative - Job SummaryAs an Outside Sales Representative, you'll work collaboratively with the team to introduce and sell products/services to new and existing customers. This role requires a hunter attitude and strong drive to succeed. Responsibilities:Identify, contact, and...

  • Front Desk Representative

    3 weeks ago

    Birmingham, United States Infinity Management Systems LLC Full time

    Job DescriptionJob DescriptionBenefits/PerksPaid time offOngoing trainingHealth Insurance401K Job SummaryWe are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book...