Front Desk
Found in: Talent US C2 - 2 weeks ago
At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
Front Desk Coordinator
Naples, FL
Do Your Life's Best Work
In all of our centers, the first point of contact for our patients is the Front Desk Receptionist. As first impressions are lasting, it is imperative that our personnel portray patience, understanding, and professionalism.
Your Key Responsibilities:
Maintenance of patient's chart:
Patient demographics
Billing information
Copy photo I.D. and insurance card
Obtain necessary consent form signatures, including HIPAA policy
Verification of Insurance Benefits:
Benefits are confirmed through electronic or phone contact with the insurance provider for every patient encounter
Eligibility and financial responsibility information must be communicated clearly to patients
Benefit information is documented in the patient record
Assist with Patient Collections:
Daily chart prep will include identifying patient financial responsibility for each visit and any outstanding balances due
Assist with patient questions regarding billing and insurance payments
Schedule patient appointments:
New and follow up appointments within the practice
Consultation appointment referrals
Assist with incoming phone calls:
Manage incoming calls and transfer appropriately
Take complete and accurate messages and ensure message delivery in a timely manner
Minimum Qualifications:
Ability to maintain a cheerful, positive and respectful attitude
Excellent organizational and interpersonal skills
Good telephone, computer, and typing skills
High School graduate or equivalent
1+ year experience as medical receptionist preferred, but not required
About GenesisCare:
An integrated oncology network in Florida and North Carolina providing care for more than 115,000 patients annually, GenesisCare offers community-based cancer care at convenient, freestanding locations. The company’s purpose is to redefine the care experience by improving patient outcomes, access, and care delivery. With advanced technology and innovative treatment options, our skilled physicians and support staff offer comprehensive and coordinated care in radiation oncology, medical oncology, hematology, urology, diagnostics, ENT and surgical oncology. For more information, visit genesiscare.com/us.
GenesisCareis an Equal Opportunity Employer that is committed to diversity and inclusion.
Please be vigilant of online scams impersonating GenesisCare. Please note that we will only contact qualified applicants via an official GenesisCare email account ending in genesiscare.com or via an official Workday email ending in Workday.com.
GenesisCare is an Equal Opportunity Employer.
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