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Control Center Operator

2 months ago


Little Rock, United States Stephens Full time

ESSENTIAL DUTIES AND RESPONSIBILITIES  

Act as central dispatch for Stephens Corporate Security Department. Monitor burglar/fire/robbery alarms and dispatch appropriate personnel and/or agencies. Monitor CCTV systems and dispatch appropriate personnel as required. Receive, monitor and ensure appropriate response to all incoming calls (emergency calls, complaint calls, routine calls, etc.). Work closely with all levels of Corporate Security. Understand and operate required computer systems. Maintain card access system, codes badges, etc., as required Maintain records according to established guidelines. Assist with the usage of emergency/security systems. Ensure that data is properly entered and records stored for retrieval. Perform other tasks as assigned by management.

EDUCATION AND/OR EXPERIENCE

Associate’s degree in a related field. 2+ years of related experience and/or training. Experience as a dispatcher (fire/police/emergency related or central station alarm agent) preferred. Equivalent combination of education and experience.

Starting Annual Salary for this Position: $‎40,000.00.


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