Clinical - LTSS Service Care Manager
1 week ago
SHIFT: 8-5 Mon-Fri with possibility of OT to meet business needs
Duration: 6+ months, possible extension or conversion
Job Description: "Position Purpose:
Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.
Describe the performance expectations/metrics for this individual and their team:
- Meet required deadlines, 3-day turnaround time for documentation of any assessment.
- Possibility of High priority assessments that must be completed within 24 hours.
- Possibility of OT needed to address business needs.
- Deliver thorough assessment, clear documentation.
- Deliver quality of all work performed.
- Available to work M-F 8-5, with possibility of work needed outside of 8-5 schedule.
- 75% Travel required to complete assessments, possibility of travel of more than 30 miles to reach or members.
- Good communication skills and collaboration with other Teams, Providers involved with member s care.
- Ability to quickly adapt to change and collaborate well with team members.
- Ability to identify health and safety risks/gaps, holistically assess, and coordinate member care.
Requires a Bachelor's degree and 2 4 years of related experience. Required Skills/Experience: Preferred Skills/ Experience: 1. Speak/Write English & Spanish 1. Field Work experience with the elderly and disabled population 2. Know/Understand Medical Terminology and Disease Process 2. Experience in clinical setting 3. 2+ years of experience in a managed care environment or working with people with disabilities and vulnerable populations who have chronic or complex conditions 3. Education Requirement: LVN, LPN, LSW Education Preferred: Software Skills Required: Microsoft Outlook, Teams, Excel, Word, Adobe, minimum of 50 wpm typing speed Required Certifications: LPN, LVN, LSW, TX Driver License Required Testing: Typing Test Preferred
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