Retail Operations Manager

4 days ago


Palestine, Texas, United States Goodwill Industries Full time
Job Description

We are seeking a highly motivated and experienced retail professional to join our team as a Retail Lead at Goodwill Industries.

The successful candidate will be responsible for overseeing the day-to-day operations of our retail store, ensuring exceptional customer service, managing inventory, and driving sales growth.

This is a challenging yet rewarding role that offers opportunities for career advancement and personal growth.

Key Responsibilities:
  • Provide outstanding customer service and ensure a positive shopping experience.
  • Manage inventory levels, maintain accurate records, and implement efficient stockroom practices.
  • Supervise staff, provide guidance and training, and promote a culture of teamwork and excellence.
  • Analyze sales trends, identify areas for improvement, and develop strategies to drive revenue growth.
  • Maintain a clean and safe work environment, adhering to all health and safety regulations.
  • Collaborate with the management team to achieve business objectives and support organizational goals.
Requirements:
  • Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent experience).
  • Minimum 3 months of retail management experience, preferably in a supervisory role.
  • Proven track record of success in driving sales growth, improving customer satisfaction, and reducing costs.
  • Excellent communication, leadership, and problem-solving skills.
  • Able to work in a fast-paced environment, adapt to changing priorities, and meet deadlines.
What We Offer:
  • A competitive salary of $45,000 - $60,000 per annum, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous paid time off policy, allowing for rest and relaxation.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment, committed to excellence and innovation.
About Us:

Goodwill Industries is a non-profit organization dedicated to helping people in need through education, employment, and job training programs. Our mission is to empower individuals, families, and communities to reach their full potential and thrive in society.

We value diversity, equity, and inclusion and strive to create a workplace culture that reflects these principles.


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