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EVS OR Tech Delnor SS 345 Center Days

3 months ago


Geneva, United States Northwestern Medicine Full time

Description

Performs daily in between case cleaning for assigned rooms. Performs daily terminal cleaning for assigned rooms. Follows established infection control and isolation guidelines. Follows policies and procedures on patient isolation and contact precautions as necessary. Works cooperatively with POCTs and nurses to ensure room is cleaned appropriately for the next patient. Stocks paper items and other supplies in assigned areas as necessary or designated. Maintains cart and equipment in clean, working condition and stores in appropriate storage area Promotes safety in the workplace. Uses wet floor signs, PPE, not leaving housekeeping cart or supplies unattended. Uses chemicals and equipment in an effective and safe manner. Uses appropriate chemicals, diluted at the correct ratio, in properly labeled containers. Notifies supervisor of equipment needing repairs. Reports all safety hazards to manager. Communicates to supervisor any issues, including inability to complete schedule and is proactive in dealing with observed deficiencies (reports issues/work requests to supervisor/manager or Call Center, picks up debris outside of regular work area) Establishes and maintains interpersonal relationship with hospital personnel, while assuring confidentiality of patient information. Uses organizational and unit/department resources efficiently. Manages work schedule efficiently, completing tasks and assignments on time. Presents a friendly, approachable, professional demeanor and appearance. Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way. Uses effective service recovery skills to solve problems or service breakdowns when they occur. Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.

Qualifications

Required:

High School Diploma or equivalent; or in lieu of high school diploma/GED, must have a minimum of one year of environmental services, housekeeping, janitorial or related experience.  Must exhibit the ability to follow oral and written instructions. Must be able to communicate effectively with patients, visitors, and staff. Must be able to use the proper tracking and communication tools utilized by the department. Must be able to work independently

Preferred:

One to three years of environmental services experience in a healthcare or hospitality environment