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Nurse Case Manager IHR Delnor Casual Days

2 months ago


Geneva Illinois, United States Northwestern Memorial Healthcare Full time
Job Summary

The Nurse Case Manager IHR Delnor is a key member of our healthcare team, responsible for promoting continuity of care, optimal patient outcomes, and patient satisfaction. This role requires strong clinical expertise, effective communication skills, and a commitment to delivering high-quality patient care.

Key Responsibilities
  • Monitor and manage patient care to ensure continuity and optimal outcomes.
  • Collaborate with nursing staff and multidisciplinary teams to evaluate patient status and appropriateness of medical care.
  • Monitor patient and family satisfaction, responding to concerns and complaints in a timely and professional manner.
  • Participate in discharge planning, coordinating patient transfers and community resources as needed.
  • Provide education and resource referrals to patients, promoting self-management and independence.
  • Perform chart reviews to identify potential issues with service delivery, patient outcomes, and satisfaction.
Requirements

To be successful in this role, you will need:

  • Strong clinical expertise and knowledge of healthcare policies and procedures.
  • Effective communication and interpersonal skills, with the ability to work with diverse stakeholders.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Commitment to delivering high-quality patient care and promoting a culture of safety and excellence.