SMART Products

6 months ago

Pensacola, United States ANDRITZ Full time

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

We are currently seeking a SMART Products - Senior Field Service Engineering Specialist to join our team in our Alpharetta, GA or Pensacola, FL location. 

Responsible for Complete Lifecycle Support for SMART Products. Respond to customer service inquiries and resolve technical issues in a timely and efficient manner. The technician will work mainly in the field, travelling to customer sites to install/commission/startup and troubleshoot SMART Products ensuring that our customers receive high-quality service and support. They will also be in the office performing remote smart product monitoring and support as needed.

Key responsibilities include, but are not limited to the following:

Ensure high customer satisfaction of those customers with SMART products in North America. Provide commissioning support including FAT, installation and start-up for new SMART Product deliveries. Respond to customer inquiries regarding technical issues, providing effective solutions to resolve problems with existing SMART Product installations. Conduct on-site visits and remote connections to customer sites to commission, troubleshoot and repair products and train customer personnel. Collaborate with other team members to ensure that technical matters are being satisfactorily addresses and any issues are being promptly resolved. Provide regular updates to customers regarding the status of their service inquiries Prepare technical reports as per project scope of supply or status of service inquiries. Ensure that all service work is completed in compliance with company policies and procedures. Participate in training and professional development programs to stay up-to-date with new products and technologies. Other duties as assigned.

When selecting the ideal candidate we will be looking for the following qualifications:

High school diploma or equivalent Associate's degree in electronics, engineering or related field preferred Minimum of 5 years of experience in pulp and paper, multiple mill process areas preferred Excellent customer service and communication skills, with the ability to effectively communicate technical information to non-technical audiences Strong problem-solving and troubleshooting skills, with the ability to diagnose and resolve technical issues quickly and efficiently Experience with automation, instrumentation and electrification, including installation, troubleshooting and repair Ability to work independently and in a team environment Must have a valid driver's license and be able to travel to customer sites as needed This position requires extensive travel

PPADN1 PPADU1 PPADS1

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

  • Senior Field Service Engineer

    1 month ago

    Pensacola, Florida, United States ANDRITZ Full time

    At ANDRITZ, we're passionate about delivering innovative solutions to our customers globally. Our success stems from our commitment to excellence and our love for what we do. We're at the forefront of future engineering technologies, providing solutions that ensure the success of our clients in key industries shaping the world.We're seeking a Senior Field...

  • Mortgage Loan Officer

    4 weeks ago

    Pensacola, United States SmartBank Full time

    At SmartBank, our benefits package is designed to enhance your life. You'll enjoy medical, dental, vision, life, and disability insurance, as well as a 401(k) plan with a 4% employer match. Our generous paid time off (PTO), SmartFlex Days, and 11 Paid Company Holidays promote work-life balance. Engage in paid community involvement, enjoy company apparel, and...

  • Retail Sales Associate

    5 days ago

    Pensacola, United States Talbots Full time

    Job Number: 23035 Position Title: Sales Associate External Description:What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Generous Merchandise Discounts! Our associates receive 50% off Talbots and select Haven Well Within brand items. Additionally, you may also...

  • Technical Support Specialist

    1 month ago

    Pensacola, Florida, United States Goldbelt Full time

    Job Title: Technical Support SpecialistOverviewGoldbelt Nighthawk offers innovative solutions in software development and cybersecurity. Our team is dedicated to providing dynamic cybersecurity solutions that meet the unique needs of our customers.Job Summary:The Technical Support Specialist will provide technical support to the Navy Medicine Operational...

  • Technical Support Specialist

    2 months ago

    Pensacola, United States Goldbelt Full time

    Overview Goldbelt Nighthawk offers sound solutions in software development and both defensive and proactive cybersecurity. Nighthawk offers an integrated, holistic cybersecurity workforce that is enthusiastic, continuously learning, and progressive. The team is fully committed to implementing dynamic cybersecurity solutions that effectively address the needs...

  • Neurology Physician

    6 months ago

    Pensacola, United States HCA North Florida Division Full time

    Description Specialization:NeurologyJob Summary:HCA Florida West Hospital is assisting Medical Center Clinic in their recruitment efforts for Neurologists to join their experienced team of four (4) Board Certified physicians where patient demand is very high. We are focused on being very productive, providing excellent patient care, and taking advantage of...

  • Client Specialist

    2 weeks ago

    Pensacola, United States Talbots Full time

    Job Number: 23647 Position Title: Client Specialist External Description:What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Generous Merchandise Discounts! Our associates receive 50% off Talbots and select Haven Well Within brand items. Additionally, you may...

  • Retail Sales Associate

    3 weeks ago

    Pensacola, United States Cox Communications Full time

    Referral Amount $1,000.00 Company Cox Communications, Inc. Compensation Hourly pay rate is $17.50 - $26.25/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for...