Customer Services Representative

2 months ago


Fleming Island, United States Planet Fitness - PageJAX Group Full time
Job Summary
The Customer Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities 
  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including: 
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements 
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands 
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.



  • Fleming Island, Florida, United States Planet Fitness - PageJAX Group Full time

    Job SummaryThe Customer Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesGreet and Assist MembersProvide exceptional customer service to members, prospective members and guests.Handle all front...


  • Staten Island, United States PLS Financial Services Full time

    Overview : Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. They are the “face" of PLS. As such, they are accountable for delivering superior customer service. They also sell company products and services. The CSR is accountable for maintaining company standards of quality and complying with all...


  • Fleming Island, United States Planet Fitness - PageJAX Group Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompany partiesEmployee discountsOpportunity for advancementPaid time offJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and...


  • Pawleys Island, United States Stark Exterminators Inc Full time

    Customer Service RepresentativeStark Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based upon experience. Our administrative representatives enjoy benefits including: generous...


  • Rock Island, United States Dohrn Transfer Full time

    Requisition Number: 2022-0130-CORP-DRN Job Title: Customer Service Representative City: Rock Island State: IL Pay Scale: All Companies/Regions - Negotiable **Customer Service Representative** **Description/Job Summary** ****Dohrn Transfer**** is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout...


  • Staten Island, United States Staff My Agency Full time

    Eric Safarian - State Farm Agency, located in Staten Island, NY is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we...


  • Staten Island, United States MMC Group Full time

    **Job Details** **Call Center** Customer Service Representative Staten Island, Posted: 2/13/2022 Job Description Job ID#: 52459 Job Category: Call Center Positions Available: 47 **MMC Group is seeking to identify candidates that meet the following:** **Client Services Representative** **Start 5/19/22** **Location: Staten Island, NY** **PAY RATE: $16.50 per...


  • Grand Island, United States Motion LLC Full time

    Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. Job Duties Responds to basic customer inquiries regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in (counter...


  • Staten Island, New York, United States Staples Full time

    **Job Summary**We are seeking a highly collaborative and inclusive Customer Service Representative to join our team at Staples Connect. As an Enrollment Agent, you will play a critical role in helping our customers navigate the TSA Precheck process while providing exceptional customer service in our retail stores.**Key Responsibilities:**Provide excellent...


  • Rock Island, United States U-Haul Full time

    Location: 3840 46th Ave, Rock Island, Illinois 61201 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Staten Island, United States U-Haul Full time

    Compensation Range: $15.00 to $28.60 Hourly Location: 2111 Richmond Terrace, Staten Island, New York 10302 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a...


  • Staten Island, New York, United States MMC Group Full time

    **Job Summary**MMC Group is seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.**Key Responsibilities:**Respond to customer inquiries and resolve issues in a timely and professional...


  • Hilton Head Island, United States Arrow Exterminators Full time

    Customer Service Representative Arrow Exterminators of Atlanta, GA is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based upon experience. Our Administrative Representatives Enjoy Benefits...


  • Grand Island, United States Thermo Fisher Scientific Full time

    Work on-site in Customer Care to provide professional communication via phone and email to our customers and internal support teams. Provide accurate and timely assistance with order placement, customer inquiries, and routing customer calls and e-mai Customer Service Representative, Customer Service, Representative, Customer Care, Application, Manufacturing,...


  • Long Island City, United States Synergy Management Full time

    Come work as a Customer Service Representative at a growing company that offers excellent perks and opportunities! Advancement within, NO seniority, and training alongside some of the most accomplished leaders in our business. Who we are: Synergy has been in the NYC area and has significantly impacted the community working with household name clients. You...


  • Long Island City, United States ACI Full time

    With a diverse roster of clients across various industries, weve discovered that in person interactions are consistently the key to increasing brand awareness. With a handshake and a genuine conversation, our team knows how to break the ice and introduce the public to our clients products in a cost effective way. Our proven track record has earned the trust...


  • Long Island City, United States ACI Full time

    With a diverse roster of clients across various industries, we’ve discovered that in person interactions are consistently the key to increasing brand awareness. With a handshake and a genuine conversation, our team knows how to break the ice and introduce the public to our clients’ products in a cost effective way.  Our proven track record has earned...


  • Grand Island, Nebraska, United States Equipment Financing Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our Equipment Financing team. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key ResponsibilitiesCustomer Service: Provide timely and effective...


  • Pawleys Island, South Carolina, United States Circle K Stores, Inc. Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent...


  • Treasure Island, United States Fifth Third Full time

    Transforming Banking ExperiencesWe're seeking a dedicated professional to join our team at Fifth Third Bank. As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and building long-lasting relationships.Key Responsibilities:Provide top-notch customer service in all interactions, ensuring a positive and...