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General Manager in Training

2 months ago

Wilmington, United States Sun Tan City - Mason Group Full time
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance

Company Overview 
Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It’s the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations and employs over 2200 individuals.   
At Sun Tan City, you'll help clients find confidence. Whether it's for a special occasion or just for everyday living, you'll educate clients on the best tanning options, so they’ll look and feel their best… and you’ll tan for FREE Our salons are filled with enthusiastic, fun employees who are passionate about people. You'll love working in a positive environment where coworkers and clients become friends. If this sounds like you, apply today 
 
Job Summary
The Salon Director in Training helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Salon Director in Training fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.
 
Tasks & Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:
  • Monitor and manage daily operations of the salon in a fast-paced environment.
  • Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
  • Maintain a professional and impeccably clean salon environment.
  • Establishes clear goals and objectives for Team Members.
  • Provides coaching, training, and feedback to improve Team Members’ daily performance.
  • Generate sales reports, maintain inventory, and assist with other Salon Director functions.
  • Assist the Salon Director in controlling top line revenue and expenses.
  • Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
  • Ability to work nights & weekends.
  • Ability to work a 5-day workweek with approximately 35 to 45 hours per week depending on hourly or salary status.
Experience:
  • Management and/or Sales experience required.
  • Beauty Industry and/or Customer Service experience preferred.
  • Basic Computer skills (ability to use Word, Excel, and Outlook)
  • Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
  • Knowledge of client service techniques and operational practices.
  • Problem-solving and organizational/planning skills.
  • Strong leaderships skills, with the ability to coach and mentor.
  • Team building skills.
  • Ability to prioritize and delegate.
Physical Requirements:
  • Ability to stand and walk for long periods of time.
  • Ability to bend at the waist to clean tanning equipment.
  • Ability to lift or assist in lifting items and heavy boxes.
  • Ability to bend down to pick up trash, towels, etc. from the floors.
  • Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.