Evening Case Manager

2 weeks ago


Bronx, United States CENTER FOR URBAN COMMUNITY SVC Full time

DescriptionThe Center for Urban Community Services (CUCS) is an acclaimed human services organization and one of the nation's largest providers of supportive housing and social services. CUCS is a leader in implementing new practices, sharing knowledge and assisting in shaping local, state and national strategies, so that persons who are homeless, low-income, living with mental illness, or have other special needs can live successfully in the community.The Evening Case Manager is responsible for a caseload of 5-8 clients. The job comprises a full range of direct services to clients with particular emphasis on housing placement, mental health, physical health and substance abuse services. Services may also include money management, coordination of care, medication management, on- going individual counseling, and complete documentation of these services. In addition to managing a small caseload the Evening Case Manager completes tasks related to management of the shelter in the evening, such as medication monitoring, bed checks, rounds, managing and documenting incidents, packing up belongings for people who lose their bed/setting up beds for new clients, locker searches, and orienting new clients to the shelter. The evening Case Manager is responsible for working with clients to help them obtain housing, help clients live full and satisfying lives in the community, help their team and program to function well and meet their contractual obligations including achieving contracted housing placement goals, and striving as appropriate to their role, to fulfill the CUCS programs' core purpose, core values and vision statements. Responsibilities: Some of the responsibilities of the Evening Case Manager include the following:Fostering seamless service provision across shifts.Knowing and being able to communicate with clients about the program's mission, structure, and approach to treatment.Providing and documenting relevant information about a client to their workers and other program staff.Knowing program rules and reporting on rule violations.Conducting intake assessments to clients coming into the drop in center.Providing medication monitoring during assigned shifts.Ensuring that clients are safe and comfortable.Responding to crises.Proactively working to create and/or maintain an environment which is safe and comfortable.Providing and supporting opportunities for therapeutic recreation and socialization.Proactively working to engage clients in the program.Lead groups if applicableRequirementsExperience and Education Required:CM 2: Bachelors degree and 2 years of relevant experienceCM 3: BSW and 1 year relevant experience (excluding fieldwork) or Bachelors degree and 2 years relevant experience Demonstrated ability to provide services to a specialized population, computer literacy and good written and verbal communication skills are required.Must be able to work effectively as part of a multidisciplinary team



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