Case Manager HRA West Farms

3 weeks ago


Bronx, United States Phaxis Full time
Must Have Qualifications:
• Bachelor's Degree in human services or related field with two (2) years' case management work experience
• Associates Degree in human services or related field with four (4) years' case management work experience
• High School Diploma with six (6) years' case management work experience will be considered
• Credentialed Alcohol and Substance Abuse Counseling (CASAC-T or CASAC) a plus
• Knowledge of HRA Congregate Housing Program guidelines
• Direct service experience with persons with living with HIV/AIDS, substance abuse, serious mental illness, and homelessness
• Bilingual English/Spanish a plus
• 5 Day/35 work week Non-Remote Position (In-Office/Some Field Work)
• Excellent oral and written communication skills
• Proficient in Google Workspace program/Microsoft Office Suite
• Familiar with AWARDS, Child and Children Integrated Reporting System (CAIRS), Coordinated Assessment and Placement System (CAPS)

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Plusses:

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Day-to-Day Responsibilities:

Essential Duties:
• Coordinate program admission process with HASA Case Management Unit and Housing Unit.
• Conduct interview of referrals within 24 hours of the HASA Referral.
• Follow HASA procedures regarding the referral process and the completion of forms and statistical records.
• Arrange and coordinate the move of accepted residents as determined by HASA and the program.
• Monitor and assist the residents with problems at local entitlement offices. (Social Security, Medicaid, income support, etc.)
• Establish permanent housing referral network.
• Implement and monitor the service needs of residents in order to provide case management services which link residents with other agencies, health providers and support systems.
• Institute appropriate referrals for services and functions as a liaison/advocate to ensure receipt of required services.
• Facilitate individual and group counseling to residents, i.e., substance abuse, money management, relationships with family and loved ones current information on HIV/AIDS, treatment and drug trial programs.
• Provide monthly caseload update to Clinical Supervisor. Document all direct activities including resident served case closures and direct service advocacy interventions.
• Document all contacts and referral activity in resident records.
• When necessary and appropriate, accompany residents in medical appointments and/or arrange ambulate services.
• Attend all mandated meetings and in-service training.
• Assist resident in gaining the skills necessary to live more independently and arrange for placement in a permanent housing program.
• Establish working relationship with HASA case management staff to ensure quality client care.
• Participate in ongoing evaluation process to assess direct service activities for program modification. Future planning and to assist in the preparation of required reports.
• Provide in-service training to other staff members as determined by Program Director.

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