Area Accounts Receivable Clerk

2 weeks ago

Milwaukee, United States Marcus Hotels Full time

** Area Accounts Receivable Clerk - Marcus Hotels and Resorts**

****

Marcus Hotels and Resorts is looking for an Area Accounts Receivable Clerk to assist with the Milwaukee Area Hotels. This candidate will provide correct and timely invoices to customers, ensuring associated records and databases support credit policies, internal control procedures and documentation requirements. Maintain accounts receivable reports and spreadsheets as well as month-end activities and special projects as assigned. Monitor and provide timely daily reporting of revenues and settlements ensuring accuracy within various hotel and restaurant systems.

**Key Responsibilities - Overview:**

* Provide timely and quality service and support to customers and management as it pertains to extension of credit, charges of services, collections of payments, and dispute resolution while adhering to companys contract, credit and collection procedures

* Liaison with operating departments to ensure group billing within PMS is pre-set and communicated as dictated by sales contract and resume with client

* Responsible for accurate and timely billing to customers; to include but not limited to group, corporate, intercompany, rentals and attrition; maintain neat and organized group billing files

* Responsible for collection and payment postings of receivables, both current and delinquent; achieving desired ratios as presented by property / corporate guidelines

* Research and respond to credit card inquiries and chargebacks within timeframe established by credit card companies

* Prepare group commission payment request upon final settlement of group billing

* Daily balancing of credit card batches, sales tax collected, allowances, manager charges / guest comp charges, miscellaneous hotel postings, various hotel revenue postings / guest charges and miscellaneous items to ensure timely and accurate presentation of Daily Revenue Reporting

* Liaison with front office / night audit departments to ensure daily postings, balancing and reporting per defined corporate deadlines are met timely and accurately

* Monthly close duties to include but not limited to production of all needed accounts receivable related postings, journal entry preparation, reporting and research as needed by accounting management and / or department heads

* Identify system conflicts and directly resolve these conflicts with approval of system change documentation approved by accounting management

* Identify and present process and system improvements to accounting management

* Completing various reports as required by accounting management depending on the needs of hotel operations

* Other duties as assigned

**POSITION REQUIREMENTS:**

* High school diploma required; college degree / courses preferred

* 3+ years of customer service and / or audit or other related experience preferred

* Proficient in Microsoft Outlook, Word and Excel, (V-Lookups & Pivot Tables experience preferred), uses technology to enhance job performance

* Ability to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness; meeting strict deadlines with minimal supervision

* Strong problem solving skills, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis and multi-tasking skills

* Highly developed communication and interpersonal skills

* Personally exhibits a strong commitment to dependability and reliability with the ability to gain the confidence and respect of the internal and external customer base

* Regular travel between downtown Milwaukee locations

* Willingness to assist in other accounting functions as assigned

* Must meet grooming standards

Marcus Hotels and Resorts is an Equal Opportunity Employer

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