Service Warranty Administrator
4 weeks ago
This position is an entry level Warranty Administrator role. This position will require interaction with our dealer network, technical service team and other company stakeholders. Dealer interaction is primarily via phone, requiring effective verbal communication skills and proper phone etiquette. Experience in AS400 system and/or SAP is a plus and understanding of auto/motorcycle manufacturer warranty a benefit. This position will also work with other team members on a variety of projects.
Responsibilities include:
• Reviewing and responding to electronic inquiries from our dealer network
• Timely and accurate processing of recall entries
• Processing credit inquiries
• Direct follow up with our dealer network
• Daily processing of warranty claims
• Assists with any clerical needs as directed by Warranty Lead
Skills preferred:
• Proficiency in Microsoft Office (Word, Excel)
• Good Oral and Written Communication Skills
• Ability to Multi-Task
• Good Organizational Skills
• Good teamwork qualities
EEO:
"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."
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