Technical Support Specialist
2 weeks ago
Mesotech International, Inc. is a growing engineering, manufacturing and service company in Sacramento that provides aviation related meteorological and industrial monitoring sensors, software, data and systems. With over 30 years of experience in systems design, integration, and installation, and global customers including the US government, Mesotech is an excellent place to begin or expand your career.
Job Description
We have multiple openings for Technical Support Specialists to staff our 24/7 helpdesk supporting US Department of Defense hardware, software, and network infrastructure. Openings are available for day, night, and swing shifts. This is a full-time, position. You will provide technical support via phone and email for equipment operating worldwide. The supported equipment includes but is not limited to servers, specialized appliances, data collection systems, sensors, and networks.
This position requires a government security clearance, you must be a US citizen for consideration.
Responsibilities include but are not limited to:
- Diagnose and resolve hardware and software issues in a timely manner.
- Assist in resolution of cybersecurity related issues.
- Remotely apply patches, updates, and fixes to fielded systems.
- Quickly identify and troubleshoot network issues.
- Manage certificates for equipment on a secure network.
- Provide technical support to end users and maintenance technicians via phone and email.
- Work closely with engineering team to resolve complex problems.
- Accurately enter data into ticket tracking systems and asset management systems.
- Work with shipping/receiving and repair staff to ensure replacement parts are tested and shipped on time.
- Monitor status of spare parts inventory to help prioritize ongoing support.
- Monitor status of tickets to ensure that all customer requests are handled in a timely manner.
- Report status of tickets and parts to management during weekly meetings.
- Adhere strictly to DoD and other relevant government regulations and protocols concerning the transport, storage, disposal, and dissemination of controlled unclassified and classified materials or information.
Minimum Qualifications:
- US citizen with the ability to obtain a Secret security clearance
- Associate's degree in IT or related field
- 2+ years of experience in technical support
- Ability to obtain DoD 8570 baseline certification to include at least one of the following: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP.
- Fluent in written and spoken English.
- Bachelor's degree in related technical field.
- Experience in cybersecurity field
- Active Secret security clearance.
- Work experience on DoD contracts and maintaining equipment on DoD networks.
Additional Information
Mesotech offers a comprehensive and generous benefits program including health insurance, PTO, and 401k. The base pay range for this position is $22 - $38 per hour DOE. All personal information will be kept confidential according to EEO guidelines.
-
Technical Support Specialist
5 days ago
Rancho Cordova, United States Mesotech International Full timeCompany Description Mesotech International, Inc. is a growing engineering, manufacturing and service company in Sacramento that provides aviation related meteorological and industrial monitoring sensors, software, data and systems. With over 30 years of experience in systems design, integration, and installation, and global customers including the US...
-
Technical Support Specialist
4 days ago
Rancho Cordova, California, United States Mesotech International, Inc. Full timeJob Description We have multiple openings for Technical Support Specialists to staff our 24/7 helpdesk supporting US Department of Defense hardware, software, and network infrastructure. Openings are available for day, night, and swing shifts. This is a full-time, position. You will provide technical support via phone and email for equipment operating...
-
Sales Support Specialist
1 week ago
Rancho Cordova, United States Great Day Improvements: A Family of Brands Full timeOverview K-Designers - Sales Support Specialist As a Sales Support Representative in the home improvement industry, your primary responsibility is to assist the sales team in achieving their goals by providing administrative, dispatch and consumer finance support. You play a critical role in facilitating the sales process by coordinating the scheduling and...
-
Desktop Support Technician
3 weeks ago
Rancho Cordova, United States eTeam Full timeExperience Required 2+ Years as a Desktop Support Technician Looking for a skilled desktop support technologist with experience in an enterprise environment. Technical management tools include ServiceNow, Windows Autopilot, MS Endpoint Manager, MS Intune, Microsoft System Center Configuration Manger, Azure Active Directory, Active Directory, Okta,...
-
Sales Support Specialist
2 weeks ago
Rancho Cordova, California, United States Great Day Improvements: A Family of Brands Full timeOverview: K-Designers - Sales Support Specialist As a Sales Support Representative in the home improvement industry, your primary responsibility is to assist the sales team in achieving their goals by providing administrative, dispatch and consumer finance support. You play a critical role in facilitating the sales process by coordinating the scheduling...
-
information technology specialist
4 weeks ago
Rancho Cordova, California, United States Department Of The Army Full timeSummary This INFORMATION TECHNOLOGY SPECIALIST (APPSW/INET) is located in an information management organization and is part of the CA JFHQ J6. Duties THIS IS A T5 EXCEPTED SERVICE, PERMANENT POSITIONThe primary purpose of the INFORMATION TECHNOLOGY SPECIALIST (APPSW/INET), GS , is to is to engineer (plan, design, develop, test, implement, support and...
-
Sales Support
4 weeks ago
Rancho Cordova, United States Renewal by Andersen of Sacramento Full timeJob DescriptionJob DescriptionDescription:The Sales Support & Analytics Specialist is responsible for various administrative duties for the Sales department and assisting the Sales Manager & Assistant Sales Manager as needed. The Sales Administrator also provides support for our sales representatives, ensuring impeccable, all-around customer...
-
Sales Support
4 weeks ago
Rancho Cordova, United States Renewal by Andersen of Sacramento Full timeJob DescriptionJob DescriptionDescription:The Sales Support & Analytics Specialist is responsible for various administrative duties for the Sales department and assisting the Sales Manager & Assistant Sales Manager as needed. The Sales Administrator also provides support for our sales representatives, ensuring impeccable, all-around customer...
-
Technical Writer
1 week ago
Rancho Cordova, United States Capital Staffing Full timeJob DescriptionJob DescriptionAre you detail-oriented, have excellent communication skills, and enjoy translating complex technical concepts into user-friendly documentation?If so, we encourage you to apply for this position.Please submit your resume for immediate consideration!Schedule: M-F 8am-5pmPay: DOE $26-$29/hrAs a Technical Writer, you will be...
-
Accounting Support Specialist
4 weeks ago
Rancho Cordova, United States Crusader Fence Co Full timeCrusader Fence Company is the leading perimeter security solutions group in Northern California. We have a strong track record of success in our industry and are continuing to outperform our competition.As we've grown over the past few years, we've hired quite a few new team members. Although there were a few that already knew about our best-in-class...
-
Human Resource-Benefits Specialist
4 weeks ago
Rancho Cordova, United States Language World Services, Inc. Full timeJob DescriptionJob DescriptionDescription:Human Resource-Benefits Specialist – Parttime Seeking a part-time Human Resource-Benefits Specialist to support human resources with administrative functions. The HR Specialist will be responsible for new hire processes including necessary background, benefits administration, respond to HR inquiries, providing...
-
E-commerce and Data Specialist
4 weeks ago
Rancho Cordova, United States Custom Home Accessories Full timeJob Summary: QualArc, an industry leader in the mailbox and home signage marketplace, seeks to add an E-commerce Data / Customer Service specialist to our Rancho Cordova Corporate Office. In this role, you will work to improve the data we supply our Internet Distributors, monitor their websites for errors, engage with the distributors to build on our...
-
Construction Office Coordinator
2 weeks ago
Rancho Cordova, United States Forged Technical Consulting, Inc. Full timeJob DescriptionJob DescriptionFull job descriptionSummaryThis porsition will fill a support roll for the project teams. This will require pulling permits, scheduling inspections, redline drawings, update drawings, submitting emails to clients with updates, following up on updates, ensuring RFI's, and invoicing is correct and submitted in a timely...
-
Supervisory Human Resources Specialist
2 days ago
Rancho Cordova, United States US Army National Guard Units Full time**Duties**: **THIS IS A T5 EXCEPTED SERVICE, PERMANENT POSITION** The primary purpose of the SUPERVISORY HUMAN RESOURCES SPECIALIST (MILITARY), GS-0201-12, is serve as a personnel supervisor and advise in one or more of the following branches: Education, Automation, Retirement, Boards, Enlisted, Officer, Health Services, Plans and Mobilization Readiness....
-
Construction Inspector
5 days ago
Rancho Cordova, United States Consor Engineers Full timeWhat Your Day Will Look Like: Consor is looking for Construction Inspectors to support the growth of our construction management group in the Western United States. This position will offer you an opportunity to travel to unique destinations to inspect both state and federal projects. If you join our team, you will work with a team of internal and external...
-
Risk & Controls Specialist
3 weeks ago
Rancho Cordova, United States Solidigm Full timeCompany DescriptionJoin a multibillion-dollar global company that brings together amazing technology, people, and operational scale to become a powerhouse in the memory industry. Headquartered in Rancho Cordova, California, Solidigm combines elements of an established, successful technology company with the spirit, agility, and entrepreneurial mindset of a...
-
Risk & Controls Specialist
2 days ago
Rancho Cordova, United States Solidigm Full timeCompany DescriptionJoin a multibillion-dollar global company that brings together amazing technology, people, and operational scale to become a powerhouse in the memory industry. Headquartered in Rancho Cordova, California, Solidigm combines elements of an established, successful technology company with the spirit, agility, and entrepreneurial mindset of a...
-
Risk & Controls Specialist
3 weeks ago
Rancho Cordova, United States Solidigm Full timeCompany DescriptionJoin a multibillion-dollar global company that brings together amazing technology, people, and operational scale to become a powerhouse in the memory industry. Headquartered in Rancho Cordova, California, Solidigm combines elements of an established, successful technology company with the spirit, agility, and entrepreneurial mindset of a...
-
Nearby assistance near
2 days ago
Rancho Cordova, United States Wyndy.com, Inc. Full timeThe Community Support Specialist is responsible for providing assistance and support to individuals in need within near 95742. This role involves fostering a positive and inclusive community environment, promoting independent living, and connecting individuals with necessary resources and services. As a Community Support Specialist, you will collaborate with...
-
Community Support Specialist
7 days ago
Rio Rancho, United States University of New Mexico Full timeCommunity Support Specialist Coordinate and provide services and resources to individuals/families necessary to promote rehabilitation, recovery, and resiliency Facilitate and encourage the development of life skills, including activities of daily living, interpersonal coping, socialization, and community functioning Assist in the development and...