Social Service Assistant

3 weeks ago

Oxnard, United States The Salvation Army USA Western Territory Full time
Description

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary

This position is responsible for providing the daily operations of the center and meeting the needs of the community with caseworker services, but not limited to answering phones, food, emergency assistance, resources and referrals. Management of volunteers are included in responsibility and special campaigns and appeals including Christmas, back to school and others.

Essential Functions

Responsibilities

  • Coordinate food pantry distributions including set up and break down for each event.
  • Responsible for receipt and storage of food.
  • Responsible for picking up food from assigned donation sites.
  • Maintain a clean and organized system of pantry, refrigerator, and freezer.
  • Assist with data entry for Social Services programs.
  • Assist with minor facility needs of property.
  • Assist Corps Officers with program setup and preparations.
  • Administer the program in accordance with existing policy and administrative decisions and procedures in a safe, engaging environment for The Salvation Army associates, guests, members, volunteers, partners, and vendors. Develop appropriate relationships and boundaries with each listed.
  • Exhibit a practical knowledge of the program and its applicability to the needs of the community.

Administrative Needs

  • Monitor and maintain client records in keeping with The Salvation Army and HIPPA standards, including computer and written files.
  • Attending The Salvation Army meetings/trainings and participate in inter-agency provider meetings directed by supervisor.
  • Prepare timely statistical reports and maintain accurate documentation/data records for The Salvation Army and cooperative agencies, in keeping with any agreement made.
  • Organize maintain and stock food pantry, storage, and service areas for the efficient delivery of staff and volunteers.
  • Assist with the preparation of the assume responsibility for implementation and control of the budget if social service budget.
  • Pick-up donations
  • Organize, record, and appropriately distribute gifts n kind as they are available.
  • Follow mandated reporting procedures, as required by local law enforcement and/or protective agencies as well as The Salvation Army's internal reporting process.
  • Adhere to The Salvation Army's National Social Services Standards
  • Administrative duties and all other related duties as assigned.

Client services

  • Conduct thorough intake assessments with clients seeking help from The Salvation Army, to determine eligibility and best course of action with sensitivity and without discrimination.
  • Maintain confidential files for each client in accordance with The Salvation Army standards and HIPPA regulations.
  • Refer clients to other Salvation Army programs or other agencies an appropriate.
  • Perform other assignments/duties as directed.

Accountability

  • Supervision - Commanding Officer
  • Program Support - DHQ program support
  • Annual Performance Review - Head of Staff

Minimum Qualifications

  • Demonstrate an understanding of The Salvation Army mission are required for this position.
  • Minimum High School Diploma or equivalent with some college course work in social services or experience in a social service setting.
  • Must be mature, and a responsible individual.
  • Ability to engage and diffuse crisis situations.
  • Must have data management and reporting skills.
  • Must be able to read, write and communicate in English.
  • Meet all health and safety regulations as defined by the Health Department as well as The Salvation Army.
  • Working knowledge of Microsoft Office (Outlook, PowerPoint, Excel).
  • Must be in good physical health and mental health, capable of meeting the demand of the position.

Skills, Knowledge & Abilities

  • Driving Test and clean MVR check (if applicable).
  • If working in vicinity of children a criminal background check is required with certification for Protect the Mission policies and procedures.
  • Able to function in a fast-paced, frequently changing environment.
  • Must possess good oral and written communication skills.
  • Must possess good interpersonal and time management skills.
  • Ability to build and maintain effective and professional working relationships with leadership, coworkers, clients and community.
  • Ability to analyze problems and reach acceptable and workable solutions.
  • Knowledge of standardized but moderately complex procedures and operations.
Qualifications
Education High School or Equivalent (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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