Customer Service Associate

2 weeks ago

Williamsburg, United States Chesapeake Bank Full time
Overview

Chesapeake Bank-

Want to build a successful career with a financial institution that excels in the industry and has "fun" as one of its corporate values? Our team has high levels of employee engagement, proven in yearly external engagement surveys that rank us in the top 200 banks for multiple years running. We offer competitive benefit plans and have high levels of job satisfaction. Chesapeake puts an emphasis on knowing that we are only as strong as the communities we serve, therefore we contribute service hours and money to our local communities.

Talk to us about a career that makes you want to get up and come to work, have fun and make a difference.

Want to read more about why you should join the team, click the link below:

Top 10 Reason You Should Explore a Career with Chesapeake Bank

SUMMARY:

As a Customer Service Associate at Chesapeake Bank you play a vital role in our customers' banking experience. You will have meaningful conversations with our customers that lead to building relationships and providing them with products, services and digital options which best meet their financial needs.

Responsibilities

  • Being friendly and engaging in conversations, connecting with customers and visitors alike
  • Asking questions to get to know the customer and building relationships
  • Listening with patience and offering advice that's concise and easy to understand
  • Knowledge of bank products and services including other lines of business
  • Connecting customers to digital options which may make banking easier
  • Working as a part of a team to help customers succeed financially
  • Engaging with customers via phone, text or email
  • Interacting with integrity and professionalism with customers and team members
  • Actively listening, eliciting information, comprehending customer issues and recommending solutions
  • Ensuring all procedures are followed in accordance with Bank policy and Federal regulations
  • Effective organizational, multi-tasking, and prioritizing skills
  • Maintaining a cash drawer including taking in and giving out cash and balancing consistently
  • Accurately and efficiently processing transactions
  • Opening new accounts and completing service requests
  • Identify potential fraud and take appropriate action to prevent loss
  • Exercising judgment and raising questions to management
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
  • Flexibility to learn and grow as new systems, technology or processes emerge
  • Taking ownership of career development through training opportunities
  • Managing additional duties and responsibilities as assigned by Supervisor
  • Understand this role as defined by the three lines of defense to maintain a compliance culture that includes risk management processes.
  • Adding fun to your day
Requirements
  • High school diploma or equivalent.
  • 1 year of Retail, Sales or customer service experience.
  • 6 months of cash handling experience preferred.
  • 1 year of financial institution experience preferred.
  • Basic Microsoft Office skills
  • Ability to stand for extended periods of time
  • Ability to lift at least 30 pounds
  • Ability to work weekends as needed or scheduled
  • Travel may be required for training purposes and/or assisting other locations
  • Demonstrate a strong aptitude in mathematics and be versatile in the use of computer applications and programs.
  • Proficient verbal, written, and interpersonal communication skills.
  • Effective sales and cross-selling skills.
  • Good analytical and organizational skills.
  • Flexibility to learn and grow as new systems or processes emerge.
  • Willingness to follow instructions and work under established guidelines.

  • Sales & Customer Service Associate

    3 weeks ago

    Williamsburg, United States Massage Envy Full time

    Overview: Are you seeking a company that you can advance with and allows you to help others start their wellness journey? If you are a sales and customer service superstar who wants to be part of a community committed to helping people feel their best and who isnt afraid to take the lead in connecting clients to memberships, we want you on our team at...

  • Customer Service Associate

    2 weeks ago

    Williamsburg, Virginia, United States Chesapeake Bank Full time

    Overview: Chesapeake Bank- Want to build a successful career with a financial institution that excels in the industry and has “fun” as one of its corporate values? Our team has high levels of employee engagement, proven in yearly external engagement surveys that rank us in the top 200 banks for multiple years running.  We offer competitive benefit...

  • Sales & Customer Service Associate

    4 weeks ago

    Williamsburg, Virginia, United States Massage Envy Full time

    Overview: Are you seeking a company that you can advance with and allows you to help others start their wellness journey?   If you are a sales and customer service superstar who wants to be part of a community committed to helping people feel their best and who isn’t afraid to take the lead in connecting clients to memberships, we want you on our team...

  • Customer Service/digital Printing Specialist

    1 day ago

    Williamsburg, United States Minuteman Press Full time

    We are looking for someone with an interest in the print industry, a desire to learn new things and great customer service skills. Print shop experience is required. - Manage projects that involve a wide range of high-quality printing and communication services. - Answering the phone. - Providing detailed estimates/quotes to customers. - Engaging with...

  • Dmv Customer Service Technician

    1 month ago

    Williamsburg, United States Department of Motor Vehicles Full time

    **Title**: DMV Customer Service Technician (Part-time/wage) - Williamsburg-02673 **State Role Title**: Admin and Office Spec III **Hiring Range**: $16.63 - $18.29 per hour **Pay Band**: 3 **Agency**: Department of Motor Vehicles **Location**:WILLIAMSBURG CSC **Recruitment Type**: General Public - G **Job Duties** Virginia’s Department of Motor...

  • Guest Services Associate- Club Wyndham Kingsgate Resort

    2 weeks ago

    Williamsburg, United States Travel + Leisure Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Guest Services Associate- Club Wyndham Kingsgate Resort

    4 days ago

    Williamsburg, United States Travel + Leisure Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Guest Services Associate- Club Wyndham Kingsgate Resort

    7 days ago

    Williamsburg, United States Wyndham Destinations Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Guest Services Associate I- Club Wyndham Kingsgate Resort

    6 days ago

    Williamsburg, United States Wyndham Destinations Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Title: Guest Services Associate I- Club Wyndham Kingsgate Resort

    1 week ago

    Williamsburg, United States Travel + Leisure Co. Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is...

  • Behavioral Health Associate 1

    2 weeks ago

    Williamsburg, United States Acadia Healthcare Inc. Full time

    $2,500 SIGN-ON BONUS for FULL-TIME!!! Cove Forge is actively hiring Behavioral Health Associates to join our team. Behavioral Health Associates are responsible for providing personal care services to patients at the facility under the direction of clinical and nursing leadership. Benefits: * Comprehensive Benefit Package * Paid Time Off * Paid Holidays *...

  • Associate, Guest Services II- Club Wyndham Patriots Place Resort

    1 week ago

    Williamsburg, United States Wyndham Destinations Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Behavioral Health Associate 1

    2 weeks ago

    Williamsburg, United States Acadia Healthcare Inc. Full time

    $2,500 SIGN-ON BONUS for FULL-TIME!!! Career Growth Opportunities available! Positions available on 2nd and 3rd shift with shift differential! Cove Forge is actively hiring Behavioral Health Associates to join our team. Behavioral Health Associates are responsible for providing personal care services to patients at the facility under the direction of...

  • Behavioral Health Associate 1

    2 weeks ago

    Williamsburg, United States Acadia Healthcare Inc. Full time

    $2,500 SIGN-ON BONUS for FULL-TIME!!! Career Growth Opportunities available on 2nd and 3rd shift with shift differential! Cove Forge is actively hiring Behavioral Health Associates to join our team. Behavioral Health Associates are responsible for providing personal care services to patients at the facility under the direction of clinical and nursing...

  • Associate Director for Capital Accounting

    2 weeks ago

    Williamsburg, United States William & Mary Full time

    Position Summary The Associate Director for Capital Accounting oversees and manages project budgets, financial reporting, reconciliations, and analysis of the Capital Outlay program as a primary responsibility. Reporting to the Director of Fiscal Operations, the Associate Director also directs transactional operations, internal controls, regulatory...

  • Retail Sales Associate

    1 week ago

    Williamsburg, United States The Spice and Tea Exchange Full time

    Benefits: Bonus based on performance Paid time off Training & development Are you a foodie? Do you enjoy food and cooking? Do you appreciate fine teas, gourmet spice blends, sugars, and salts? Are you creative in the kitchen? Come work in an environment where it is all about food!Part-time, long-term Retail Sales Associates are wanted immediately for The...

  • Inventory Associate

    3 days ago

    Williamsburg, United States WIS INTL Full time

    ** Inventory Associate - 3511** **Job Category****:** Inventory **Requisition Number****:** INVEN027961 Showing 1 location **Job Details** **Description** We are pleased to announce a $200 Sign-on Bonus to be earned! WIS International is urgently hiring Inventory Associates to perform inventory tasks at a customer's store or warehouse physically counting...

  • Associate Director of Government Affairs

    1 week ago

    Williamsburg, United States College of William & Mary Full time

    Reporting to the Assistant Vice President for Government and External Affairs, the Associate Director of Government Affairs will work collaboratively to advance the Universitys agenda with state and federal legislative bodies and agencies. Duties in Director, Government, Associate, Business Services, University

  • Associate Director of Government Affairs

    3 weeks ago

    Williamsburg, United States College of William & Mary Full time

    Reporting to the Assistant Vice President for Government and External Affairs, the Associate Director of Government Affairs will work collaboratively to advance the Universitys agenda with state and federal legislative bodies and agencies. Duties in Director, Government, Associate, Business Services, University

  • Meter Reader

    4 weeks ago

    Williamsburg, United States James City Service Authority Full time

    The James City Service Authority seeks an individual to perform responsible work related to the operation and administration of residential and commercial water meter service. Salary negotiable depending on qualifications + Full-Time County Benefits. There are four levels in the Meter Reader series distinguished by the level of work performed and the...