Customer Service/digital Printing Specialist
2 weeks ago
We are looking for someone with an interest in the print industry, a desire to learn new things and great customer service skills.
Print shop experience is required.
- Manage projects that involve a wide range of high-quality printing and communication services.
- Answering the phone.
- Providing detailed estimates/quotes to customers.
- Engaging with customers on all levels.
- Responding to customer requests and providing updates on progress of jobs to customers.
- Review job specification from work orders and ensure that client files are accurate to produce jobs.
- Responsible for the use of digital copiers/presses to setup and produce customer jobs.
- Operate copiers/printers and finishing equipment. Includes cutting flyers/business cards, processing mailers, binding books, folding brochures, padding notepads, etc.
- Working with and preparing PDF files.
- Preparing/packaging and shipping completed jobs.
- Maintain an orderly work area.
- Be able to work independently and be able to multi-task/handle several client jobs at the same time.
- Experience with Fiery Command WorkStation is preferred.
- Experience with print shop finishing equipment is preferred. (Cutting, Folding, Padding, etc.)
- Experience with Xerox or Konica is preferred.
We are looking for someone with an interest in the print industry, a desire to learn new things and great customer service skills.
Print shop experience is required.
- Manage projects that involve a wide range of high-quality printing and communication services.
- Answering the phone.
- Providing detailed estimates/quotes to custoemers.
- Engaging with customer on all levels.
- Responding to customer requests.
- Review job specification from work orders and ensure that client files are accurate to produce jobs.
- Responsible for the use of digital copiers/presses to setup and produce customer jobs.
- Operate copiers/printers and finishing equipment. Includes cutting flyers/business cards, processing mailers, binding books, folding brochures, padding notepads, etc.
- Working with and preparing PDF files.
- Preparing/packaging and shipping completed jobs.
- Maintain an orderly work area.
- Be able to work independently and be able to multi-task/handle several client jobs at the same time.
- Experience with Fiery Command WorkStation is preferred.
- Experience with print shop finishing equipment is preferred. (Cutting, Folding, Padding, etc.)
- Experience with Xerox or Konica is preferred.
- FedEx Office, Staples Print/Copy Center, UPS Store Experience Very Helpful.
Pay: From $31,200.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Experience**:
- Printshop: 2 years (preferred)
- Customer Service: 2 years (required)
Work Location: In person
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