Customer Support Representative

3 weeks ago

St Petersburg, United States Highland Management Group Full time

We are seeking top talent for one of the most rapidly growing marketing and advertising teams in the nation

Local startups and national brands alike call on us to launch new products and services, acquire new customers, and help with existing customer retention through our innovative marketing and advertising campaigns.

We are dedicated to delivering excellence for our clients, this means that we are looking for the next additions to our team that can help take us to the next level.

All of our managers are high-performing competitors. Our management team feels that passion, teamwork, competitive drive, and camaraderie are essential in determining a company's success.

We are looking to expand into 4 more U.S. markets in the next quarter. We attribute our successes and growth to two ideals:

  • The first is our innovative marketing and sales strategies, which not only boost market share but bring more quality customers to our clients than any other revenue outlet.
  • The second is our underlying value of caring for the security, growth, and well-being of our employees (or as we like to call them, our team).

When working with our Market Managers, our team members receive the kind of mentoring training that will allow them to succeed in not only the business world but in life.

One can't be a success without the strongest of teachers.

We understand that and are committed to both the personal and professional growth of each individual as well as the team as a whole.

Our employees are our greatest asset; therefore we are willing to train the right candidate in every aspect of direct sales & marketing. We are looking for an ENTRY LEVEL candidate who we can train from the ground up in the following:

  • New Client Acquisition

  • Retention

  • Customer Service

  • Market Research

  • Business Development

  • Scheduling Promotions

  • Effectively interacting with customers and clients

Our personalized marketing campaigns and techniques have enabled us to generate huge success for our clients. Our account professionals execute our clients' needs in the best way possible: face-to-face.

It is because of our superior marketing and sales force that we are able to offer our client's customer interaction in a friendly, courteous, and professional manner while responding to their questions or concerns. Our clients deem this the best possible way to acquire new customers and retain their existing ones.

Requirements of the Customer Support Representative:

  • Ability to learn basic sales and marketing skills

  • Detail-oriented

  • Fun and outgoing personality

  • Strong people skills

  • Ability to work with a team as well as individually

  • Performance/Success driven

  • Excellent time management skills

  • Effective Problem-Solving Techniques

  • Student Mentality

If you've ever worked harder than the person next to you (and the people we're looking for always have), you'll be pleased to know that here, there is a competitive commission structure alongside weekly bonuses.

Please apply with a cover letter and resume today to our Human Resources department today.

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