Customer Service/Billing Representative
3 weeks ago
Hermann Transportation is looking for a full time Customer Service/Billing Representative to join our company located in Monmouth Junction, NJ. Hermann offers a competitive salary (based on years of experience), medical, dental, and vision coverage, and 401k matching program.
Pay Rate: $21+/hour
Position Description: The Customer Service/Billing Representative will be responsible for creating invoices, issuing them to customers by various electronic means, and updating customer files.
Responsibilities:
- Issue invoices to customers (paper, email, web portal and/ or EDI)
- Work with operations staff to obtain all required delivery documentation
- Confirm entered data from customer requirements documentation
- Organize and categorize billing documents
- Respond to customer and employee inquiries in a timely manner
- Update the customer master file with contact information
- Work with Accounts Receivable Specialist to research any short paid invoices
- Positively promotes Hermann Services to existing and potential employees and customers
- Perform other A/R and administrative duties as assigned by Supervisor
- Must be detail oriented
- Excellent data entry skills including alpha-numeric and 10-key
- A minimum of 2 years experience
- Previous background knowledge of trucking industry a plus
- Knowledge of Seafreight/Drayage invoicing a plus
- Intermediate knowledge of MS Excel and other MS Office Products
- TMW, Mcleod and Great Plains experience preferred but not required
- Strong organizational skills
- Excellent customer service skills
- Medical, Dental, & Vision Insurance after 30 days of full-time employment
- 401k with company match
- Company paid Life Insurance
- Paid Time Off
- Disability, Accident, and Critical Illness Insurance
Hermann Services is proud to be an Equal Opportunity Employer.
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