Professional Relations Liaison

2 weeks ago

Tampa, United States Tidewell Full time

Empath Life/PACE, is currently seeking a Professional Relations Liaison to join our team.

The Professional Relations Liaison:

Under the direction of the Marketing and Enrollment Supervisor, the Professional Relations Liaison is responsible for the development of relationships with potential referral sources within the Empath Life PACE service area. This position serves as the liaison between the community and PACE to generate referrals of appropriate potential enrollees into the program. The Professional Relations Liaison is responsible for educating the public, community partners in care, and referral sources about the PACE program, organizing community outreach and promotional activities, and guiding interested elders into the intake process. As part of the team the Professional Relations Liaison identifies and cultivates new relationship opportunities that will support the organization’s goals for enrollment growth and evaluates results. The Professional Relations Liaison serves as the primary sales representative to individuals and organizations who serve the frail elderly. This position also supports and educates community partners and referral sources on other Empath Health lines of business.

Essential Job Functions
• Engages in, and coordinates all marketing, outreach, and community engagement activities
• Identifies opportunities to collaborate with community organizations
• Establishes and maintains relationships with community leaders and partners including physicians, hospital discharge planners, post-acute facilities and other potential referral sources in the service area
• Develops/participates in speaking engagement opportunities for this position and other members of the PACE team.
• Provides education to referral sources and the community on PACE services, and other Empath Health services as appropriate
• Participates in the development of the annual strategic marketing/ community engagement plan to achieve annual enrollment targets.
• Exceeds targets for developing contacts / network of referral sources on a monthly basis
• Engages and partners with the IDT to expand referral source network.
• Collaborates with the PACE enrollment team to meet/exceed monthly enrollment targets.
• Engages in the enrollment process as necessary to support the enrollment team.
• Assist with development, oversight, implementation, and adherence to policies, procedures, and standards for marketing and community engagement activities.
• Assist in the development and administration of the PACE marketing budget, in cooperation with the Marketing and Enrollment Supervisor and Executive Director.
• Assists in the development of additional marketing brochures and collateral pieces and approval process through CMS.
• Responsible for adherence to all regulations, both federal and state, which govern the operations of a PACE organization and a licensed adult day care center.
• Communicate with participants, families, contracted providers, and the public in regard to issues related to the routine operation of the center.
• Maintain confidentiality regarding participant, staff, contractor, and organizational information.

Non-Essential Job Functions
• Attend and participate in staff meetings, in-services, projects, and committees as assigned.
• Adhere to and support the center’s policies, practices, and procedures.
• Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
• Be flexible in schedule of hours worked.
• May require use of personal vehicle.

Position Requirements:

  • Bachelor’s degree in Marketing, Business or Health Care related field or related experience in place of degree.
  • Minimum of three (3) years of experience in marketing, community outreach in a health care delivery setting, preferably in a managed care environment.
  • Minimum of one (1) year of documented experience working with a frail or elderly population.
  • Evidence of achieving sales goals within the market and/or demonstrated track record of consistently exceeding corporate goals. Knowledge of healthcare, support services, physician, hospital, skilled nursing facility, case management and discharge planning service needs.
  • Knowledgeable as an advocate for risk-based long-term care programs, specifically the PACE model.
  • Exceptional public speaking, communication, and customer service skills
  • Basic familiarity with CRM software
  • Ability to work effectively and harmoniously with staff, elderly, public and private agencies, governmental officials, providers of services, and peers.
  • Energetic, well organized, dependable, flexible, and resourceful.
  • Effective oral and written communication skills.
  • Working knowledge of desktop application software (Microsoft Office).
  • Valid FL driver’s license


Suncoast Hospice, Empath Home Health, and Empath Health Pharmacy are proud to be accredited by the Joint Commission showing our commitment to quality.

Empath Health values diversity as it strengthens our community and care. We embrace the diversity of cultures, thoughts, beliefs and traditions of our employees, volunteers and people we are honored to serve across our network. Our diverse staff reflects our community and each day, we work to be respectful, sensitive and competent with each other and those in our care. In every journey, we are dedicated to achieving comfort, dignity and exceptional care. Those of all backgrounds are welcome and encouraged to apply with us or seek our care and services.

Our commitment to patient, client, staff and volunteer safety is a cornerstone of a High Reliability Organization with a focus on zero harm. Participation in the seasonal influenza program is a condition of employment and a requirement for all Empath Health employees.

Providing compassionate, full life care is an honor we take seriously at Empath Health. Join our team and make a positive impact in the community

  • Virtual Care Liaison

    6 days ago

    Tampa, United States Moffitt Cancer Center Full time

    Position Highlights: The Virtual Care Liaison (Liaison) works with disease-specific, interdisciplinary teams to transform the best practice processes of in person care to virtual and digital solutions. The Liaison uses their operational insights to help design and support optimized processes and workflows to present, organize, and document virtual care...

  • Physician Referral Liaison

    2 weeks ago

    Tampa, United States Shriners Childrens Hospital Full time

    Company Overview Shriners Children's is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion,...

  • Physician Referral Liaison

    2 weeks ago

    Tampa, United States Shriners Children's Full time

    Company Overview Shriners Children's is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion,...

  • Physician Referral Liaison

    5 days ago

    Tampa, United States Shriners Children's Full time

    Company Overview Shriners Children's is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion,...

  • Physician Referral Liaison

    2 weeks ago

    Tampa, United States Shriners Children's Full time

    Shriners Children’s is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity,...

  • Business Liaison

    4 weeks ago

    Tampa, United States All Med Search Full time

    The Hospital Development Liaison contributes to the organization's mission through excellent customer service, while performing as a representative in hospital environments. The role includes establishing a high level of confidence and maintaining a positive working relationship with key hospital personnel within an assigned area, with the goal of...

  • Medical Science Liaison

    3 days ago

    Tampa, Florida, United States Eli Lilly and Company Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...

  • Court Liaison

    2 weeks ago

    Tampa, United States Gracepoint (formely MHC, Inc.) Full time

    POSITION SUMMARY: This is an administrative position requiring technical knowledge of the Florida Mental Health Act (Baker Act). Duties include processing documents, attendance at court hearings, and acting as liaison among concerned parties, both within and outside MHC, with regard to Baker Act issues. Reports to and functions under the direction,...

  • Sales Professional

    1 month ago

    Tampa, United States ASSOCIATED PACKAGING INCORPORATED Full time

    Job DescriptionJob DescriptionDue to continued organizational growth, Associated Packaging Inc., the leading independent national distributor of packaging machinery and consumables, is looking for full-time Sales Professionals to join our team.This is a unique opportunity to learn what it takes to be a successful Sales Professional for Associated Packaging....

  • Investor Relations Coordinator- Mandarin

    1 month ago

    Tampa, United States Rad Diversified Full time

    Job DescriptionJob DescriptionRAD Diversified is a GREAT place to work! Here’ s what we offer:RAD is an alternative investment company, built to create lifelong wealth for our investors. By joining our team, you will play a crucial part in creating legacies and dreams that come true for investors across the nation. Here’s what you can expect when you...

  • Account Manager

    4 weeks ago

    Tampa, United States Phigenics Full time

    **Account Manager / Sales Professional** Phigenics in **Tampa, FL** is looking to hire a full-time **Account Manager / Sales Professional**. This **mostly remote position** earns a **competitive wage dependent on experience and education.** We provide **excellent benefits, including health, dental, vision, short- and long-term** **disability, flexible...

  • Title Insurance-Business Development Professional

    2 weeks ago

    Tampa, Florida, United States gpac Full time

    Business Development Professional for Title Insurance AgencyMy client, a Florida based title insurance agency is seeking a Business Development expert based out of Tampa to start a new branch with no setup costs by you. With a combination of dynamic culture and teamwork with streamlined operational systems, this is an amazing opportunity to grow your...

  • Medical Science Liaison

    8 hours ago

    Tampa, United States Eli Lilly and Company Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...

  • Senior Licensed Professional Mental Councilor

    4 weeks ago

    Tampa, United States Veterans Health Administration Full time

    Summary James A. Haley Veteran's Hospital is looking for a Senior Licensed Professional Mental Health Counselor who will facilitate the implementation of various program strategies within the sections under the Mental Health & Behavioral Sciences Service. This facility is a Level I tertiary medical center with general medicine, surgical, psychiatric,...

  • Customer Relations Specialist

    1 week ago

    Tampa, United States STH Windows & Doors, LLC Full time

    Job DescriptionJob DescriptionPosition Title: Customer Relations SpecialistCompany: STH Windows & DoorsLocation: Tampa, FLSalary: $40,000/yearEmployment Type: Full-time Education: Bachelor's Degree preferredLanguage Skills: Bi-Lingual preferred, but not required Experience:·         5 years of experience in construction or building trades...

  • Client Relations Associate

    3 days ago

    Tampa, United States AGW Capital Advisors Full time

    Independent investment firm, AGW Capital Advisors, is adding a new client relations associate to its growing team. The ideal candidate will be an all-in team player, passionate about solving problems, detail-oriented, and hungry for a new challenge. Please send your resume to info@agwcapital.com with a cover letter describing how your goals and experiences...

  • Client Relations Associate

    11 hours ago

    Tampa, United States AGW Capital Advisors Full time

    Independent investment firm, AGW Capital Advisors, is adding a new client relations associate to its growing team. Theideal candidate will be an all-in team player, passionate about solving problems, detail-oriented, and hungry for a new challenge. Please send your resume to info@agwcapital.com with a cover letter describing how your goals and experiences...

  • Client Relations Associate

    3 days ago

    Tampa, United States AGW Capital Advisors Full time

    Independent investment firm, AGW Capital Advisors, is adding a new client relations associate to its growing team. The ideal candidate will be an all-in team player, passionate about solving problems, detail-oriented, and hungry for a new challenge. Please send your resume to info@agwcapital.com with a cover letter describing how your goals and experiences...

  • Airline General Manager

    6 minutes ago

    Tampa, United States CornerStone Professional Placement Full time

    CornerStone Professional Placement is seeking an Airline General Manager for a highly regarded client in Tampa, Florida. As the General Manager, you will be responsible for overseeing all airline-related operations, administration, scheduling, employee relations and training, and more. Qualified candidates will have at least 5 years of experience in a...

  • Bilingual Long Term Care Services Specialist

    2 weeks ago

    Tampa, United States Leeds Professional Resources Full time

    Long Term Care Services SpecialistFLSA STATUS: Not-ExemptLocation: Tampa FL; Hybrid roleAbout Leeds Resources:At Leeds Professional Resources, our priority is client and candidate customer service. We want our clients to feel that they have received the best customer service experience from start to finish of the recruitment process.We pride ourselves on...