Customer Relations Specialist

1 month ago

Tampa, United States STH Windows & Doors, LLC Full time
Job DescriptionJob Description

Position Title: Customer Relations Specialist

Company: STH Windows & Doors

Location: Tampa, FL

Salary: $40,000/year

Employment Type: Full-time

 

Education: Bachelor's Degree preferred

Language Skills: Bi-Lingual preferred, but not required

 

Experience:

·         5 years of experience in construction or building trades preferred

·         2 years of experience in windows & doors preferred

 

Requirements:

·         Advanced knowledge of Microsoft Office applications

·         Clean driving record

·         Excellent communication & customer service skills

 

Responsibilities:

 

·         Scheduling: Coordinate appointments and installations with customers and vendors.

·         Warranty and Service Issues: Address and resolve customer warranty and service inquiries efficiently and professionally.

·         Customer Interface: Act as the primary point of contact for customers, providing support and addressing concerns promptly.

·         Vendor Interface: Communicate effectively with vendors to ensure timely delivery of materials and services.

·         Material Pickups and Installations: Coordinate logistics for material pickups and installations, ensuring accuracy and timeliness.

·         Inside Sales: Engage in inside sales activities to support the sales team and drive revenue growth.

Benefits:

 

·         Benefits available after 120 days of employment.

·         Paid time off

 

This position offers an exciting opportunity to join the fastest-growing Windows & Doors company in Tampa Bay at STH Windows & Doors. The ideal candidate will possess a combination of construction experience, customer service skills, and organizational abilities to excel in this role. If you are passionate about providing exceptional service, solving problems as they arise, and thrive in a fast-paced environment, we encourage you to apply.

Company DescriptionTo provide our customers with the best products and service at the best possible prices. Ethical, responsible, and trustworthy business dealings is the foundation of our business.

Our vision is to be the source you can trust and the company that you want to refer your friends and colleagues to. Our business is built on our reputation.Company DescriptionTo provide our customers with the best products and service at the best possible prices. Ethical, responsible, and trustworthy business dealings is the foundation of our business.\r
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Our vision is to be the source you can trust and the company that you want to refer your friends and colleagues to. Our business is built on our reputation.

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