Court Liaison

2 weeks ago

Tampa, United States Gracepoint (formely MHC, Inc.) Full time
POSITION SUMMARY:

This is an administrative position requiring technical knowledge of the Florida Mental Health Act (Baker Act). Duties include processing documents, attendance at court hearings, and acting as liaison among concerned parties, both within and outside MHC, with regard to Baker Act issues. Reports to and functions under the direction, instruction, and supervision of the Provider Services & Baker Act Office Supervisor.

QUALIFICATIONS:

High School Diploma, plus one year experience in a related field. Needs to be able to read and write proficiently, needs to be able to utilize Microsoft Word, Excel, Outlook, PowerPoint & Avatar.

FUNCTIONAL RESPONSIBILITIES INCLUDE:
  • Prepares, distributes, and maintains appropriate files, forms, reports, and notifications with regard to consumers admitted, transferred and discharged under BA-32, BA 52, and BA 01.
  • Prepares and submits appropriate forms for consumers transferred from involuntary status to voluntary status if the attending physician deems them to be an imminent danger.
  • Applies knowledge of current Baker Act statute and administrative rules and advises Gracepoint staff as necessary. Keeps current with changes in Baker Act statute and DCF Administrative Code
  • Serves as liaison among internal and external parties concerned with Baker Act issues: HIM, DCF, local and state hospitals, Hillsborough County Court, Adult Advocacy & Representation and other guardian advocate agencies, consumers, and their representatives/families.
  • Provides daily reports on the expiration date and time for all BA52s on the units to ensure statutory compliance.
  • Provide tentative & final dockets once received from the Public Defender.
  • Provides copies of court orders received in a timely fashion.
COMPLIANCE RESPONSIBILITIES INCLUDE:
  • Adheres to all applicable federal, state, local, and company-maintained standards of compliance, ethics, and policies concerned with the administration and delivery of agency services.
  • Meets deadlines, requirements, and expectations as established by the supervisor, agency, and department.
  • Completes administrative functions and data entry timely and accurate.
CUSTOMER SERVICE RESPONSIBILITIES INCLUDE:
  • Provides exceptional customer service in all communications and interactions with staff, and the general public.
  • Maintains confidentiality and remains calm under stress.
  • Assists staff with support in all areas of functional responsibility in a courteous, supportive manner.
  • Maintains and exhibits servant leadership qualities and exceeds customers’ expectations.


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