Patient Account Representative

2 weeks ago


Greenwood, United States Medix Full time
Overview:
  • Constantly assists with patient questions and payments.
  • Constantly perform keying and posting charges.
  • Frequently submits billing data to the appropriate insurance providers
  • Frequently resolves denial instances
  • Frequently achieves maximum reimbursement for services provided
  • Occasionally post payments when needed, accurately and in a timely manner.
  • Constantly enters patient information into the system accurately.
  • Occasionally works through the refunding process for insurance and patient accounts.
  • Occasionally assist on other projects.
  • Conduct duties in a professional and timely fashion
  • Performs other duties as assigned.
  • Knowledge of billing practices and clinic policies and procedures.
  • Knowledge of coding and clinic operating policies as well as knowledge of working with insurance vendors.
  • Ability to examine documents for accuracy and completeness.
  • Ability to prepare records in accordance with detailed instructions.
  • Ability to work effectively with patients.
  • Ability to communicate clearly and maintain confidentially.
  • Ability to understand and effectively work in Microsoft Office, including Microsoft Excel, practice management systems, and electronic medical record system.
  • Ability to organize, prioritize, and manage multiple priorities.
  • Ability to work independently with minimal supervision.
  • Ability to establish and maintain effective working relationships with providers, management, staff and contacts outside the organization.
  • Ability to use creative problem-solving skills
EDUCATION AND EXPERIENCE:
  • High school or GED
  • Minimum of two years with all aspects of medical billing (i.e., CPT, ICD-10, charge entry, payment entry and A/R follow-up)
  • Extensive knowledge of medical insurance and coding (i.e., CPT, ICD-10, Medical Terminology, and Medicare Guidelines)
Shift:
  • M-F 8-5pm


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